Christian Nichols
Heflin,AL
Summary
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Automotive Technician
Highway 9 Tire
04.2024 - 05.2024
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Road Service Technician
McGriff Tire
09.2020 - 04.2024
- Enhanced safety by conducting thorough inspections of vehicles before and after service appointments.
- Maintained detailed records of all services performed, ensuring accurate billing and warranty claims processing.
- Performed regular maintenance tasks for optimal vehicle performance and longevity.
- Troubleshot electrical systems efficiently using diagnostic tools, ultimately restoring functionality more quickly for clients.
- Collaborated with dispatch team to ensure timely arrival at job sites, minimizing customer wait times.
- Managed workload effectively by multitasking, prioritizing tasks and delegating when necessary to optimize productivity and customer satisfaction.
- Provided exceptional customer service while working under pressure during high-stress situations like roadside emergencies or severe weather conditions.
- Increased customer satisfaction through efficient roadside assistance and quality repairs.
- Upheld company reputation by adhering to strict quality standards during all repair work.
- Contributed to a positive work environment by maintaining clean and organized service vehicles and equipment.
- Developed strong relationships with customers through clear communication and excellent problem-solving skills.
Education
High School Diploma -
Cleburne County High School
Heflin, AL05.2011
Skills
- Strong Work Ethic
- Changing tires
- Engine repair
- Problem-Solving
- Changing Oil
- Valid Driver's License
- Hand and power tools
- Fluid Exchanges
- Customer Service
- Tire Services
- Vehicle Inspection
- Team Collaboration
- Heavy Lifting
- Replacing Filters
- Vehicle inspections
- Customer Relations
- Maintaining records
- Roadside Repair
- Oil Changes
Certification
TIA 300 Certification
Forklift Certification
Timeline
Automotive Technician
Highway 9 Tire
04.2024 - 05.2024
Road Service Technician
McGriff Tire
09.2020 - 04.2024
High School Diploma -
Cleburne County High School
TIA 300 Certification
Forklift Certification
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