Christian Nunez
Lubbock,TX
Summary
Dynamic professional with a proven track record at UREC, enhancing facility operations and member satisfaction. Excelled in roles requiring adaptability, effective communication, and problem-solving, significantly improving member retention. Skilled in both team collaboration and conflict resolution, ensuring a safe, efficient, and welcoming environment for all patrons.
Overview
5
5
years of professional experience
Work History
Facility Assistant
UREC
05.2024 - Current
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Conducted equipment maintenance checks regularly, ensuring optimal functionality for all machines in use.
- Collaborated with other team members to ensure adequate coverage of all areas within the gym during peak hours, optimizing staff efficiency in maintaining cleanliness standards across the facility.
- Conducted facility tours for potential members showcasing amenities offered while highlighting benefits of joining the recreation community
Facilities Lead Staff
UREC
11.2023 - Current
- Addressed member concerns with empathy and professionalism, resolving issues promptly.
- Improved member retention by consistently following up on expired memberships and offering renewal incentives.
- Provided accurate information regarding recreational services, pricing options, class schedules, and personal training packages to prospective members.
- Maintained up-to-date knowledge of gym services and programs to provide accurate information to members.
Lifeguard
Fit N Wise
06.2019 - 08.2023
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Upheld hygiene standards in pool and surrounding area.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
Education
Bachelor of Science - Kinesiology
Texas Tech University
Lubbock, TX05-2026
High School Diploma -
Decatur High School
Decatur, TX05-2022
Skills
- Team player attitude
- Adaptability and Flexibility
- Problem-solving abilities
- Effective Communication
- Conflict Resolution
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Facility Assistant
UREC
05.2024 - Current
Facilities Lead Staff
UREC
11.2023 - Current
Lifeguard
Fit N Wise
06.2019 - 08.2023
Bachelor of Science - Kinesiology
Texas Tech University
High School Diploma -
Decatur High School
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