Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christian NYONGKAH

Crystal,MN

Summary

Proven in enhancing patient care quality at Presbyterian Homes, I excel in fast-paced environments, leveraging strong problem-solving and computer skills. Demonstrated ability to build relationships and maintain data confidentiality, I've significantly streamlined medication administration processes, ensuring efficiency and safety.

Developed essential administrative support skills in dynamic office environment. Proficient in managing schedules, coordinating meetings, and handling various administrative tasks with precision. Aiming to transition into new field, leveraging strong organizational and communication abilities for impactful contributions.

Experienced with administrative support, including scheduling, correspondence, and office management. Utilizes organizational skills to maintain efficient workflows and ensure task completion. Knowledge of communication techniques to facilitate smooth interactions within team and with clients.

Offering strong organizational and time-management skills with keen ability to learn and grow in professional settings. Brings collaborative mindset and ability to quickly adapt to new tools and processes required for administrative tasks. Ready to use and develop communication and organizational skills in [Desired Position] role.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

My 10 years experience working in the memory care with presbytarin homes plus working as a BMA with with the state of MN have all come a long way to build me for the health care field especially helping people with challenging nehavoirs.

More over i have assisted my present supervisor with some leadership duties like successfully facilitating a staff meeting session. I also help with some data entries in to the system like the client outcome ( Behavior and symptom date collection and positive alternative behaviors and collections. I also can find the coordination of support services which is always used by the SDS for references. I have the idears on the scheduling processes and will also find a way to tracking client appointments. I am a quick learner and will be willing to learn what it takes to perform the Job of the SDS

Overview

15
15
years of professional experience

Work History

Behavior Modification Assistant

State of Minnesota Department of Human Services
01.2020 - 12.2024
  • Greeted guests in with friendliness and professionalism.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Assisting client with personal cares as needed and also do house keeping, cooking and grooming as needed.
  • Managing client behaviors according to their behavior support plans.
  • Administering their medications according to doctors order and also make shore their medications are ordered and up to date.
  • Scheduling their appointment and making shore to follow up all the appointment details.
  • Assisted manager in all aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Completed daily logs for management review.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Skilled at working independently and collaboratively in a team environment.

Train Medication Assistant (TMA)

Presbyterian Homes
01.2010 - 01.2020
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Reviewed medication orders for accuracy and completeness before administering medication.
  • Performed vital signs assessments prior to administering certain medications as required, ensuring safe dosage administration based on individual patient needs.
  • Improved patient medication adherence by accurately preparing and administering medications according to physician orders.
  • Enhanced patient safety with thorough monitoring for potential adverse effects and timely reporting of concerns to healthcare team.
  • Facilitated smooth transitions between shifts by effectively communicating pertinent information regarding patients'' medications to incoming staff members.
  • Contributed to a positive workplace culture by collaborating effectively with colleagues and demonstrating a commitment to delivering exceptional patient care at all times.
  • Maintained accurate medication records, ensuring proper documentation of administered doses and any observed side effects.
  • Educated patients on the importance of medication compliance, promoting better understanding of their treatment plan and its benefits.
  • Adapted quickly to new technology and electronic medical record systems, ensuring accurate documentation of administered medications and streamlining overall workflow processes.
  • Monitored patient responses to medication to report adverse reactions quickly.
  • Counted and recorded medication inventory routinely to maintain medication security and control.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Collaborated with pharmacists to ensure appropriate medication storage and inventory control, reducing waste and ensuring availability.
  • Served as a trusted resource for family members seeking information about loved ones'' prescribed medications, fostering positive relationships built on trust and open communication.
  • Actively pursued professional development opportunities by attending relevant training sessions on new pharmaceutical developments and best practices within the field.
  • Streamlined medication administration processes, increasing efficiency without compromising patient care quality or safety standards.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Education

No Degree - Nursing Assistant

Hennepin Technical College
Minneapolis, MN

Skills

  • Fast learner
  • Schedule coordination
  • Time management
  • Computer skills
  • Attention to detail
  • Team collaboration
  • Verbal and written communication
  • Relationship building
  • Data entry
  • Problem-solving
  • Workload management
  • File and record keeping
  • Data confidentiality

Timeline

Behavior Modification Assistant

State of Minnesota Department of Human Services
01.2020 - 12.2024

Train Medication Assistant (TMA)

Presbyterian Homes
01.2010 - 01.2020

No Degree - Nursing Assistant

Hennepin Technical College
Christian NYONGKAH