Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Christian Oliver

Los Angeles,CA

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

4
4
years of professional experience

Work History

Concessions Worker

Legends Hospitality LLC
Inglewood, CA
05.2023 - Current
  • Ensured that all safety protocols were followed at all times during shift hours.
  • Resolved customer complaints in a professional manner.
  • Followed company procedures for opening and closing concession stands.
  • Operated cash registers to process payments from customers.
  • Restocked merchandise when needed throughout the day.
  • Cleaned concession area including counters, floors, equipment, and utensils.

Concession Stand Manager

The Kia Fourm
Inglewood, California
02.2022 - Current
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Ensured that all concession stands had adequate supplies to meet customer demands.
  • Provided feedback to management regarding employee performance issues or customer service concerns.
  • Assigned tasks such as restocking items or cleaning equipment to employees accordingly.
  • Inspected equipment regularly for cleanliness and functionality.
  • Managed daily operations of the concession stand including ordering supplies from vendors.
  • Maintained records of inventory, sales, and waste on a daily basis.
  • Supervised and trained staff in proper food preparation and safety procedures.
  • Resolved customer complaints in a timely manner to ensure satisfaction.
  • Monitored cash registers for accuracy during transactions.
  • Addressed any safety hazards immediately to ensure a safe working environment.
  • Assisted customers with their orders, answered questions, and provided excellent customer service.
  • Performed opening, closing duties including setting up, breaking down the concession stand.
  • Implemented sanitary standards for food handling, preparation, storage, and sanitation areas.
  • Applied customer feedback regarding menu items and replenished popular offerings to meet demand.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Assembled and served meals according to specific guest requirements.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Maintained safe food handling practices to prevent germ spread.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues promptly.
  • Safely prepared, assembled and presented food to satisfy customers and fill orders.

Cleaning Assistant

Pop up Clean up
Los Angeles, CA
04.2023 - 08.2023
  • Utilized appropriate personal protective equipment when handling hazardous materials.
  • Stocked supplies such as soap, toilet paper and paper towels.
  • Adhered to OSHA guidelines while performing duties.
  • Cleaned bathrooms, including toilets, sinks and mirrors.
  • Performed general repairs to walls, doors and other surfaces when necessary.
  • Swept, mopped and vacuumed floors to ensure cleanliness.
  • Efficiently managed time between multiple tasks throughout the day.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.

Cabin Service Cleaner

Airport Terminal Services Inc
Los Angeles, CA
06.2020 - 06.2021
  • Reported any lost items found during cleaning process to supervisor for return to passenger.
  • Conducted final inspections of all aircraft cabins prior to passengers boarding flights.
  • Checked seatbelts for proper working order and replaced any that were damaged or broken.
  • Cleaned and stocked aircraft cabins with amenities such as pillows, blankets, magazines, headphones and other items.
  • Operated various types of equipment including vacuum cleaners, mop buckets, duster poles.
  • Ensured compliance with company policies and procedures relating to cabin service duties.
  • Replenished stock levels in galley carts ensuring products were within expiration date limits.
  • Attended team meetings with supervisors providing feedback on areas needing improvement.
  • Maintained cabin cleanliness by removing trash and debris from the floors, seats and overhead compartments.
  • Checked aircraft interiors for any damage or maintenance issues requiring attention.
  • Loaded, stowed and unloaded baggage or cargo for crew or passengers.

Education

Some College (No Degree) - Psychology

El Camino College
Torrance, CA

Skills

  • Employee Training
  • Marketing
  • Customer Service
  • Sanitation Standards
  • Quality Control
  • Employee Supervision
  • Strategic Planning
  • Performance Improvement
  • Adaptability and Flexibility
  • Teamwork and Collaboration
  • Excellent Communication
  • Reliable and Responsible
  • Self Motivation
  • Decision-Making
  • Problem-Solving
  • Adaptability
  • Attention to Detail
  • Profitability Optimization
  • Monitoring Food Preparation
  • Professionalism

Affiliations

  • Gym Activities
  • Student
  • Walking in the park.
  • Fishing
  • Teaching
  • Arts & Crafts
  • Professional Sport Games
  • Cooking
  • Reading Books

Timeline

Concessions Worker

Legends Hospitality LLC
05.2023 - Current

Cleaning Assistant

Pop up Clean up
04.2023 - 08.2023

Concession Stand Manager

The Kia Fourm
02.2022 - Current

Cabin Service Cleaner

Airport Terminal Services Inc
06.2020 - 06.2021

Some College (No Degree) - Psychology

El Camino College
Christian Oliver