Christian Palacio
Bremerton,WA
Summary
Dedicated security professional with a proven track record at Meritus Solutions, excelling in conflict resolution and effective communication. Recognized for enhancing safety protocols and training new guards, ensuring a secure environment. Proficient in first aid, demonstrating reliability and responsibility in high-pressure situations. Committed to fostering a safe and orderly atmosphere.
Overview
4
4
years of professional experience
Work History
Gaurd 2
Meritus Solutions
Bremerton, WA
01.2026 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols, identifying and addressing potential hazards.
- Responded promptly to incidents, maintaining calm and order during emergencies.
- Assisted in training new guards on protocols and safety measures.
- Collaborated with law enforcement during investigations and emergency responses.
Customer Service Representative
Alaska Airlines
SeaTac, WA
04.2025 - 11.2025
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Handled escalated customer concerns, demonstrating problem-solving skills and conflict resolution techniques.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Security Clerk
AEPS
Bremerton, WA
08.2022 - 03.2025
- Monitored access points to maintain safety protocols and ensure security compliance.
- Supported incident reporting procedures by documenting and communicating security events.
- Engaged with visitors for identification verification and access control processes.
- Collaborated with security team to conduct thorough building patrols, ensuring the safety of all personnel and property.
Education
High School Diploma -
Central Kitsap High School
Silverdale07.2022
Skills
- Conflict resolution
- Verbal and written communication
- Reliable and responsible
- First aid training
Active listening
Critical thinking
Data entry
Problem resolution
Relationship building
Conflict resolution
Timeline
Gaurd 2
Meritus Solutions
01.2026 - Current
Customer Service Representative
Alaska Airlines
04.2025 - 11.2025
Security Clerk
AEPS
08.2022 - 03.2025
High School Diploma -
Central Kitsap High School