Dedicated, with a strong work ethic and effective communication skills. Maintains quality work. Highly adaptable in fast-paced environments. Experienced in providing impactful service, with a focus on enhancing customer satisfaction and loyalty.
Overview
7
7
years of professional experience
Work History
Store Manager
Purple Haze Smoke Shop
Hermosa Beach, CA
08.2023 - 08.2025
Directed daily store operations, including inventory control, vendor coordination, and product procurement.
Utilized Clover POS to generate and manage purchase orders, analyze sales data, and maintain accurate stock levels.
Reconciled cash drawers, handled high-volume transactions, maintained register funds, and managed bi-weekly bank deposits.
Maintained store presentation through regular merchandise restocking, deep cleaning, and strategic inventory organization.
Delivered high-quality customer service by professionally resolving issues, enhancing customer satisfaction, and maintaining a welcoming store environment.
Crew Member
Trader Joe's Company
Torrance, CA
11.2018 - 06.2023
Operated cash registers accurately and efficiently.
Demonstrated strong product knowledge and sustainability practices.
Assisted with receiving, unpacking, and stocking shipments.
Actively participated in training new employees up to standard.
Received positive feedback for exceptional service and friendly demeanor.
Provided exceptional customer service and resolved inquiries promptly.