Summary
Overview
Work History
Education
Skills
Certification
Powerlifting
Timeline
Generic

Christian Penta

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with a hard woking and resourceful approach. Studying Criminal Justice in the 3+1 program with Rowan College.

Overview

3
3
years of professional experience
1
1
Certification

Work History

E-Commerce

Wegmans
10.2023 - Current
  • Migrated websites from other e-commerce platforms.
  • Met productivity goals set by e-commerce management.
  • Integrated photographs of merchandise into e-commerce software.
  • Automated system e-commerce features to improve client sales.

Customer Service Advocate

Wawa
01.2023 - 12.2023
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Managed high call volume during peak hours, prioritizing urgent cases while maintaining attention to detail.
  • Maintained a positive work environment, fostering team collaboration and continuous improvement.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Retail Customer Service Associate

Target
01.2021 - 01.2022
  • Maintained a clean and organized store environment, enhancing customer shopping experience.
  • Kept customer spaces clean, neat and organized for maximum appeal.
  • Handled cash register operations accurately, minimizing discrepancies while reconciling daily financial reports.
  • Educated customers about ongoing promotions and special offers, driving additional revenue for the store.
  • Assisted in setting up promotional displays to attract customer attention towards specific products or brands.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering long-term relationships with clients.

Education

Bachelor of Science - Criminal Justice

Rowan College At Burlington County
Pemberton, NJ
05.2027

High School Diploma -

Burlington Township High School
Burlington, NJ
06.2023

Skills

  • E-commerce
  • E-commerce Experience
  • E-commerce strategy
  • Surveillance techniques
  • Policy Enforcement
  • Crisis Management
  • Emergency Preparedness
  • Verbal and written communication
  • Excellent Communication
  • Verbal Communication

Certification

  • New Jersey Security Guard Registration Act Training - 24 Hour Class


Powerlifting

Powerlifting has become more than just a hobby for me. Its transformed my life in numerous ways. Through consistent training and dedication to the sport, I've experienced significant physical and mental growth. Physically, powerlifting has helped me build immense strength and muscle mass. The focus on compound lifts like squats, bench press, and deadlifts has led to noticeable improvements in my overall strength and endurance. I've achieved personal records and milestones that I never thought possible, which has been incredibly rewarding. Additionally, the supportive community within the powerlifting world has been invaluable. I've forged friendships with like-minded individuals who share my passion for strength and fitness. The encouragement and camaraderie I've experienced in training have been instrumental in my growth as both an athlete and a person.

Timeline

E-Commerce

Wegmans
10.2023 - Current

Customer Service Advocate

Wawa
01.2023 - 12.2023

Retail Customer Service Associate

Target
01.2021 - 01.2022

Bachelor of Science - Criminal Justice

Rowan College At Burlington County

High School Diploma -

Burlington Township High School
Christian Penta