Christian Perez
Seaside,California
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Overview
4
4
years of professional experience
Work History
Security Officer
Macys Department Store
08.2023 - 01.2024
- Collaborated with Human Resources to address employee concerns regarding personal safety, workplace violence prevention, and emergency response protocols.
- Responded quickly to emergency situations to assess and deflect issues.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Investigated suspicious activities and persons to maintain security of premises.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Assistant Manager
Footlocker.com Inc.
04.2022 - 11.2023
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Sales Associate
Target
08.2019 - 02.2021
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Helped customers locate products and checked store system for merchandise at other sites.
- Monitored customers for signs of security concerns and escalated issues to management.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
GED -
Monterey Peninsula College
Monterey, CAHigh School Diploma -
Seaside High School
Seaside, CA06.2021
Skills
- Workplace Safety
- Security camera monitoring
- Reliability
- Threat Assessment
- Emergency Response
- Keen observer
- Reliable and Responsible
Languages
Spanish
Full Professional
Timeline
Security Officer
Macys Department Store
08.2023 - 01.2024
Assistant Manager
Footlocker.com Inc.
04.2022 - 11.2023
Sales Associate
Target
08.2019 - 02.2021
GED -
Monterey Peninsula College
High School Diploma -
Seaside High School
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