Experienced at Trench Shoring professional needs with strong leadership and relationship-building skills. History of being an effective team member with full understanding of the underwriting process and team needs.
Overview
20
20
years of professional experience
Work History
Manager of Operations
Trench Shoring Company
Banning
04.2021 - Current
Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
Identified opportunities for process improvement initiatives through analysis of current processes and procedures.
Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.
Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
Resolved conflicts among team members by mediating disputes and proposing solutions that both parties could agree upon.
Hired and onboarded team members to meet immediate and expected demand.
Coordinated with other department heads to align operational activities with overall company objectives.
RENTAL COORDINATOR/DISPATCHER
Trench Shoring Company
San Diego
02.2018 - 04.2021
Dispatch 24 drivers and helpers on daily bases for deliveries and pick up
Manage drivers hours to EDL regulations
Use business central program to create costumer orders and quote and improve costumer service skills
Make sure costumer orders are given to the yard supervisor and send out on time
In charge of branch when manager not present this includes making manager decision.
SUPERVISOR
Trench Shoring Company
San Diego
01.2010 - 01.2018
Continue the aforementioned daily functions on a larger scale
In charge of managing up to 25 employees including yard laborers and drivers
Responsible for accounting materials that leave and return to yard
Acquired experience in fork-lift operations
On-call as a back-up driver on any given day
Capacity and capability of averaging 70 hour work weeks
Became a crane certified operator.
CLASS-A DRIVER
Trench Shoring Company
San Diego
01.2007 - 01.2010
Secured a class-A driving license
Drove Monday through Friday up to the allowable 16-hour DOT restriction and on weekends when needed
Rapidly learned to operate a crane safely to offload equipment
Ensure proper distribution of axle weight as well as total gross weight for truck
Developed costumer service skills.
YARD LABORER
Trench Shoring Company
San Diego
09.2004 - 01.2007
Counted inventory on a daily basis
Inspected and repaired shores
Maintained warehouse clean and organized to facilitate workflow.
Education
High School Diploma -
Gompers High School
San Diego, CA
01.2004
Skills
Materials preparation
Product testing
Team leadership
Team liaison
Self-motivated
Conflict resolution
Process implementation
Staff development
Timeline
Manager of Operations
Trench Shoring Company
04.2021 - Current
RENTAL COORDINATOR/DISPATCHER
Trench Shoring Company
02.2018 - 04.2021
SUPERVISOR
Trench Shoring Company
01.2010 - 01.2018
CLASS-A DRIVER
Trench Shoring Company
01.2007 - 01.2010
YARD LABORER
Trench Shoring Company
09.2004 - 01.2007
High School Diploma -
Gompers High School
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