Friendly and engaging team member looking for an opportunity to grow and gain experience in the retail, food service or sales industry. Detail oriented, hard-working and passionate about servicing others. Multi-tasker who excels at working in a fast-paced environment with a track record of inspiring great customer service and customer satisfaction.
Hi, I’m
CHRISTIAN PHELPS
Atlanta,GA
Summary
Overview
3
years of professional experience
Work History
Auto World Autos LLCMarietta, GA
Operations Supervisor
02.2024 - Current
Job overview
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Organized and detail-oriented with a strong work ethic.
- Passionate about learning and committed to continual improvement.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
Hard Rock CaféAtlanta, GA
Server
06.2022 - Current
Job overview
- Performed cashiering functions by closing checks
- Serviced guests with food and beverage requests in a timely, professional, and friendly manner
- Articulated excellent menu knowledge to advise customers and upsell menu items when possible
- Ensured all table placements were properly placed and tables were always clean/tidy and well maintained.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Smoothie King
Associate, Team Member
01.2022 - 05.2022
Job overview
- Responsible for preparing food orders daily and assisting with customer inquiries regarding menu and pricing
- Opening and closing store operations timely and effectively
- Handling cash/credit card transactions including balancing/counting register
- Stocked, inventoried and maintained store merchandise
- Ensured store was regularly cleaned and tidy.
Sparkles Family Skate
Cashier/Cook
08.2021 - 01.2022
Job overview
- Responsible for preparing food orders for customers in a fast-paced work environment
- Effectively managed food concessions and cash and credit card check out independently during work shift
- Maintained an orderly and clean kitchen in compliance with food safety code and company policies.
New Faith Academy
Junior Camp Counselor (Summer Job)
05.2021 - 08.2021
Job overview
- Responsible for aiding and providing oversight of camp activities and ensuring activities were conducting safely in compliance with company policy
- Awarded Employee of the Month.
Education
Georgia Military CollegeAtlanta, GA
Enrolling Fall 2024 from Cybersecurity
05.2028
University Overview
Westlake High SchoolEast Point, GA
Graduate from Accounting
05.2022
University Overview
Skills
- Operations Management
- Performance monitoring
- Task Delegation
- Staff Supervision
- Team Training
- Safety oversight
- Employee Development
Timeline
Operations Supervisor
Auto World Autos LLC
02.2024 - Current
Server
Hard Rock Café
06.2022 - Current
Associate, Team Member
Smoothie King
01.2022 - 05.2022
Cashier/Cook
Sparkles Family Skate
08.2021 - 01.2022
Junior Camp Counselor (Summer Job)
New Faith Academy
05.2021 - 08.2021
Georgia Military College
Enrolling Fall 2024 from Cybersecurity
Westlake High School
Graduate from Accounting
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