Christian Planas
Killeen,TX.
Summary
Compassionate, creative and effective Teacher with valuable experience in classroom administration, professional development and project planning as a Substitute Teacher. Equipped with extensive background in versatile education environments. Student-centric instructor, academic facilitator and motivational coach. Competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Killeen Independent School District
Killeen, TX
12.2021 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Student Advocate
Blackboard
Killeen, TX
08.2020 - 12.2021
- Determine students' needs.
- Aid students with the Registration and Financial Aid process.
- Aid students with the Academic process.
- Answer student/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas
- Work in one or multiple queues/skill sets over various student contact channels.
- Improving student retention through programs and service provided to the student
Customer Service Representative
CenturyLink
Monroe, LA
01.2016 - 01.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Recorded account information to open new customer accounts.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Education
Associate’s Degree - Interdisciplinary Studies
Central Texas College
Bachelor’s Degree - Liberal Arts
Texas A&M of Central Texas
Skills
- Verbal and written communication
- Coached AAU Basketball for several years
- Student records management
- Organizational abilities
- Middle school education
- Safety awareness
- Parent Communication
- Group and individual instruction
- Relationship building and management
- Classroom management
- Adaptable
- Creative problem solving
Certification
- 231 ENGLISH LANGUAGE ARTS AND READING 7-12
- 158 PHYSICAL EDUCATION EC-12
Timeline
Substitute Teacher
Killeen Independent School District
12.2021 - Current
Student Advocate
Blackboard
08.2020 - 12.2021
Customer Service Representative
CenturyLink
01.2016 - 01.2020
Associate’s Degree - Interdisciplinary Studies
Central Texas College
Bachelor’s Degree - Liberal Arts
Texas A&M of Central Texas
Similar Profiles
Dabria BrownDabria Brown
Teacher at Killeen Independent School District, Maxdale ElementaryTeacher at Killeen Independent School District, Maxdale Elementary
Yasmin ArredondoYasmin Arredondo
5th Grade Teacher at Killeen Independent School District5th Grade Teacher at Killeen Independent School District
Jessica AguirreJessica Aguirre
Kindergarten Teacher at Killeen Independent School DistrictKindergarten Teacher at Killeen Independent School District
Jose A. SepulvedaJose A. Sepulveda
History Teacher at Killeen Independent School DistrictHistory Teacher at Killeen Independent School District
Alejandra PenaAlejandra Pena
Sales Representative/Merchandiser at BAMHOULDER COMMISARY, Top Gun ServicesSales Representative/Merchandiser at BAMHOULDER COMMISARY, Top Gun Services