Christian Quiroz
Los Angeles,CA
Summary
Seasoned Operations Manager and talented leader with years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
15
15
years of professional experience
Work History
Operations Manager
Besties Vegan Paradise
01.2020 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
- Developed and implemented strategies to maximize customer satisfaction.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Operations Manager
Genesis Metals & Hardware Supply
03.2008 - 01.2020
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
Associate of Arts -
Cerritos High School
Cerritos, CA06.2009
Skills
- Organization and Time Management
- Training and Development
- Problem-Solving
- Teambuilding
- Planning and Coordination
- Flexible and Adaptable
Languages
Spanish
Full Professional
Timeline
Operations Manager
Besties Vegan Paradise
01.2020 - Current
Operations Manager
Genesis Metals & Hardware Supply
03.2008 - 01.2020
Associate of Arts -
Cerritos High School
Similar Profiles
EBENEZER OSEI KUSIEBENEZER OSEI KUSI
Restaurant Waiter at BESTIES LOUNGERestaurant Waiter at BESTIES LOUNGE
Christian ContrerasChristian Contreras
Brand Ambassador at Brand BestiesBrand Ambassador at Brand Besties
ARSHDEEP KAURARSHDEEP KAUR
Chef at 5aab Pure Veg and Vegan RestaurantChef at 5aab Pure Veg and Vegan Restaurant
IRIS LOPEZIRIS LOPEZ
Senior Improvement Coach at CORE DistrictsSenior Improvement Coach at CORE Districts
Liam FrankLiam Frank
Cart Attendant at Kemper Sports Management- Iron Horse Golf ClubCart Attendant at Kemper Sports Management- Iron Horse Golf Club