Summary
Overview
Work History
Education
Skills
Certification
Timeline
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CHRISTIAN RAMIREZ

Puyallup

Summary

Dynamic management professional with a proven track record at Lucid Management LLC, excelling in operations management and team leadership. Adept at enhancing efficiency through strategic decision-making and staff development, consistently achieving performance metrics. Skilled in financial reporting and fostering positive relationships, driving organizational success through effective communication and problem-solving.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Management

Lucid Management LLC
10.2022 - 12.2023
  • Generated financial reports and summaries for management review.
  • Developed and maintained professional talent management system.
  • Assisted with progress reporting to management.
  • Advised management on best practices for records management, supporting company-wide initiatives to improve efficiency.
  • Participated in internal audits of quality management system.
  • Supported inventory management efforts by restocking supplies as needed and alerting management when items were running low.
  • Reported unsafe situations or conditions to management.
  • Supported store management with inventory management tasks, including ordering and receiving shipments of products.
  • Consistently met or exceeded weekly performance metrics related to sales targets, inventory management, or other key indicators set forth by management.
  • Interacted with management, other associates and counterparts.
  • Supported store management in various administrative tasks such as scheduling, payroll processing, and inventory management, contributing to overall store efficiency.

MACHINE OPERATOR

Conagra Brands
05.2022 - 09.2022
  • Operated machinery to ensure efficient production and maintain quality standards.
  • Conducted routine maintenance checks on equipment to minimize downtime.
  • Assisted in training new operators on safety protocols and machine operations.
  • Monitored production processes, identifying and resolving issues promptly.
  • Collaborated with team members to optimize workflow and improve productivity.
  • Adhered to safety regulations, promoting a safe working environment for all staff.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
  • Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.

FLOOR LEAD

ZIPS CANNABIS
02.2019 - 03.2022
  • Oversaw daily operations to ensure compliance with safety and quality standards.
  • Trained and mentored team members on best practices and operational efficiencies.
  • Managed scheduling to optimize staff coverage during peak operational hours.
  • Resolved customer inquiries efficiently, reinforcing positive relationships and brand loyalty.
  • Ensured compliance with safety regulations, maintaining a clean and hazard-free work environment for all employees.
  • Developed employee schedules, balancing individual preferences while meeting the operational needs of the business effectively.
  • Monitored employee performance regularly, identifying areas for improvement and offering constructive feedback accordingly.
  • Enhanced team morale and productivity through regular feedback, recognition, and team-building activities.
  • Maintained clean and organized store environment to cultivate pleasant shopping experiences.
  • Upheld proper visual merchandising standards on retail floor and windows.
  • Assisted in hiring new staff members, participating in interviews and providing input on candidate selection decisions.
  • Reduced customer complaints through proactive issue resolution and consistent client followups.
  • Monitored sales floor and provided customer service to foster retention and loyalty.
  • Coordinated inventory management, ensuring accurate stock levels and timely replenishment.
  • Delegated tasks to employees to enhance productivity and workflow.
  • Assisted supervisor with feedback for employee performance evaluations.
  • Trained new employees on store policies, customer service excellence, and operational procedures.
  • Managed efficient cash register operations.
  • Handled large sums of money in a cash only business.


MANAGER

PUYALLUP PIZZA
07.2010 - 09.2018
  • Led team in executing operational strategies to enhance workflow efficiency.
  • Developed and implemented standard operating procedures, improving process consistency.
  • Mentored junior staff, fostering skill development and collaborative teamwork.
  • Analyzed performance metrics to identify areas for operational improvement.
  • Established performance benchmarks, driving accountability in service delivery processes.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Education

High School Diploma -

CURTIS HIGH SCHOOL
University Place, WA

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Goal setting
  • Relationship building
  • Operations management
  • Performance management
  • Staff development
  • Shift scheduling
  • Conflict resolution
  • Schedule preparation
  • Sales management
  • Performance evaluations
  • Computer skills
  • Teamwork and collaboration
  • Effective communication
  • Problem resolution
  • Positive attitude
  • Adaptability and flexibility
  • Multitasking
  • Problem-solving
  • Excellent communication
  • Team development
  • Hiring and training
  • MS office
  • Good judgment
  • Active listening

Certification

  • CANNABIS HEALTH & BENEFITS AND INDUSTRY TRENDS, Tacoma Community College -2019
  • Licensed Food Handler Card - expires February 2026
  • Class 12 Mixology Permit - 2024 - 2028

Timeline

Management

Lucid Management LLC
10.2022 - 12.2023

MACHINE OPERATOR

Conagra Brands
05.2022 - 09.2022

FLOOR LEAD

ZIPS CANNABIS
02.2019 - 03.2022

MANAGER

PUYALLUP PIZZA
07.2010 - 09.2018

High School Diploma -

CURTIS HIGH SCHOOL

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