Christian Reyes

\GS: 8 , Step: 9 / 40 hrs. per week

Provided clerical and administrative support to Deportation Officers (DO), Mission Support Specialist (MSS) and other personnel who make recommendations consistent with established practice

• Review case records of detainees and recognize and correct inconsistent data
• Assistant MSS with APCAS, sunflower inventory and office audits
• MSS backup support when MSS is on leave
• Process and review the officer's notes to input into the appropriate support systems
• Review all 1-862(Notice to Appear) for correct charges in accordance with regulations and instructions
• Prepare and forward records of proceedings to the Office of Immigration Review or Immigration Judge for scheduling of removal or exclusion hearings
• Access several database systems to locate and identify aliens by which retrieving or obtaining information from service and non-service records check such as ENFORCE, EARM, Choice Point, Clear, Claims, Accurint, CIS, NCIC, TECS and other systems
• Review removal cases to determine the status of proceedings and take appropriate action so the case may be closed or re-directed for appropriate actions
• Closely examine and review documentation in the case file to determine last action accomplished and update accordingly
• Gather, research and analyze various types of data received from federal, local, state and other agencies
• Assist coordinating office moves and telephone services
• Assist as a translator while DO's conducts interview, takes statements or writes reports
• Assist MSS analyzing operational or administrative programs
• Assist administrative staff with programs by executing specific projects such as updating spreadsheets and data reports
• Perform necessary arrangements for physical removal or release
• Assist DO's, MSS's and other employees with solutions to operational and administrative problems with methods and procedures
• Prepare Warrant of Removal and Field Operation Worksheet for fugitive operation use
• Compiled statistical data for monthly, quarterly and annual reports
• Compile information into structured formats such as charts and spreadsheet for use in reports and investigations
• Performed customer service duties while protecting the privacy of the subject detained and the public at front reception, screen calls and walk-in which consists of providing basic information, regulations, laws, procedures, policies and refer more complex situations to a supervisor or officer
• Perform travel document (TD) requests in ETD (Electronic Travel Document system)
• Perform calls/trips to the Consulate General to inquire about TD
• Schedule consulate general interviews and transportation for aliens
• Coordinate with SDDO's and DO's for detainee's transportation for removals and interviews
• Prepare escort and deportation package for removal
• Identified any discrepancies with documentation
• Responded to all inquiries in a timely courteous manner
• Ensured that all immigration procedures complied with existing guidelines
• Request pertinent documents from NRC (National Record Center) which will facilitate removal of alien/detainee
• Prepare bond contracts and release documents for detainees
• Identify and acknowledge fraudulent ID's, Passports, and other documents
• Prepare and input office inventory of computers, 2-way radios, government cellular, and other items in the Sunflower system as well maintaining usage of government vehicles
• Escort outside agencies in the detention facility such as headquarters personnel, contractors, and other visitors
• Prepare and coordinate various arrangements with other law enforcement departments, such as writ to produce, rollovers, etc

Personal Accomplishment's

• Volunteer multiple TDY assignments at following locations:
• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
• Stewart Detention Facility in Lumpkin, Georgia
• South Texas Residential Center (STFRC) in Dilley, Texas
• Winn Correctional Center in Winnfield, Louisiana
• During TDY provide clerical and administrative support to SDDO's, DO's, MSS's and other Personnel
• Assist as a translator while DO's conducts interviews, taking statements or writing reports
• Secure affidavits, statements or documentation for the case
• Assist Processing Unit serving STIP's and VR's
• Logging in documents or statements for evidence
• Assist MSS with government vehicles inventory and government equipment
• Enforce and implement all regulations of facility security, inmate accountability and behavior to guarantee lawful consents are carried out and inmates remain in custody
• Dealt with people of different background and behavioral patterns
• Act quickly while remaining calm during emergency situations and able to deliberate resolutions to a problem under stress or pressure
• Visit detainees at their dorm and serve appropriate documents prior to removal with case officer
• Review case records of each family and correct inconsistent data
• Prepare and forward records of proceedings to the Office of Immigration to schedule hearings
• Perform necessary arrangements for release or removal

GS: 4, Step: 1 / 40 hrs. per week

Incumbent provide clerical support to the assigned office and major duties and responsibilities:

• Organizes and maintain a complete file system, index file system, records and statistics
• Obtain, research, collect, and consolidate data and information from various sources in order to prepare reports, respond to request for information, or assist permanent staff on specific cases or projects
• Receive and processes all asylum and asylum relate applications
• Examines applications and supporting documents to determine eligibility and completeness
• Reject and transfer-out unacceptable applications and provides appropriate instructions to applicants
• Search for opens files and schedule appointments for interviews
• Processes Asylee / Refugee petitions for family members overseas by notifying the state department visa office to send appropriate cables to posts abroad
• Utilizes computers in scheduling appointments, searching for files using NFTS or the INS System, preparing programmed form letters, and inputting statistics, among other tasks
• Follow procedures for processing asylum requests including sending and receipt of advisory opinions from the department of State's Bureau of Human Rights and Humanitarian Affairs
• Consults with supervisor and asylum officers as necessary to assure compliance and coordination with national policy and procedures to be followed in the adjudication of asylum applications
• Issues grants, intents to deny and denials, notifying applicants of documents necessary to include family members and transferring files to appropriate sections
• Receive, review, sort, and distribute all incoming mail according to instructions
• Print out pull tickets, mailers (Affirmative, Nacara, and Special Projects)
• Utilizes NFTS System for transfer's in/out, charge-out, locating, auditing, deletion, reports, filing/staging files
• Utilizes INS System for RAPS and CIS for variety of duties/jobs
• Photocopies files, correspondences, reports, and other priorities
• Collates and organizes as necessary
• Answers telephonic and written inquire, handling those of non-technical nature, and referring other to the appropriate source for response
• Receive applicant scheduled for appointments and other visitors to asylum field office
• Communicating with other offices telephonic or written for inquires, requesting information and files
• Maintain knowledge of English grammar, spelling, punctuation, and more
• In order to proofread, type, or compose variety of material accurately
• Also have knowledge of work procedures utilized by asylum field office
• Ability to tactfully interface with a variety of people
• Performed and acted as an I.T.(Info
• Tech.) For the asylum field office
• Troubleshooting, Installing, and Updating the intranet, network printers, and computer