Christian Rios
Orlando,FL
Summary
Goal-oriented Personal Training Director adept at increasing sales, improving customer relations and optimizing team productivity. Proactive leader with proven understanding of market challenges, sales techniques and business practices. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
3
3
years of professional experience
Work History
Personal Trainer Director
LA Fitness
Orlando, FL
12.2023 - Current
- Assisted with the recruitment process by interviewing potential personal trainers and selecting qualified candidates.
- Developed marketing strategies for promoting services offered at the gym or facility.
- Performed administrative tasks such as scheduling appointments, maintaining financial records and preparing reports for management review.
- Provided feedback on staff performance evaluations in order to improve overall quality of service provided.
- Mentored and oversaw 9-person team of trainers completing more than 25 appointments each week.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Collaborated with management teams to develop innovative marketing strategies.
- Developed, implemented and monitored operational processes to ensure optimal efficiency.
- Hired, trained, evaluated and retained high-performing, effective and diverse team embodying organizational culture.
Life Insurance Agent
PHP Agency Inc.
Orlando, FL
05.2023 - 07.2024
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Conducted market research to identify potential customers and their needs.
- Organized client visits, presentations, product demonstrations and trade shows.
- Assessed customer needs to recommend appropriate products or services.
- Facilitated continuing service by processing changes in beneficiaries and analyzing policy loan applications.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Sought out new clients and developed clientele by networking to find new customers.
- Created customer profiles and analyzed their needs to recommend appropriate life insurance products.
Assistant Operations Manager
LA Fitness
Orlando, FL
08.2023 - 11.2023
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Conducted market research to identify potential customers and their needs.
- Organized client visits, presentations, product demonstrations and trade shows.
- Assessed customer needs to recommend appropriate products or services.
- Facilitated continuing service by processing changes in beneficiaries and analyzing policy loan applications.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Sought out new clients and developed clientele by networking to find new customers.
- Created customer profiles and analyzed their needs to recommend appropriate life insurance products.
Library Manager
Carolina University
Winston-Salem, NC
08.2021 - 05.2023
- Developed and implemented library policies, procedures and programs.
- Created and maintained an efficient filing system for library records.
- Organized book fairs and other special events for the community.
- Supervised staff members in processing materials and providing reference services.
- Assisted patrons with locating books, magazines, periodicals, audio-visual materials and other information sources.
- Provided guidance to staff on researching library resources.
- Coordinated volunteers in assisting with shelving books, organizing shelves and performing other duties within the library environment.
Education
BBA - Business Administration
Carolina University
Winston-Salem, NC03-2023
Skills
- Relationship Building
- Customer Relations
- Sales Expertise
- Negotiation
- Teamwork and Collaboration
- Report Generation
- Credit and Cash Payments
- Fluent in English and Spanish
- Transaction Processing
- Front Desk Management
- Customer Service
- Sales Development
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- Dean's List Fall Semester 2022, Spring Semester 2023
- Cum Laude Graduate
- Academic Scholarship Fall Semester 2022, Spring Semester 2023
- Soccer Scholarship Fall Semester 2022, Spring Semester 2023
- Study Abroad: Barcelona Spain, High School
Timeline
Personal Trainer Director
LA Fitness
12.2023 - Current
Assistant Operations Manager
LA Fitness
08.2023 - 11.2023
Life Insurance Agent
PHP Agency Inc.
05.2023 - 07.2024
Library Manager
Carolina University
08.2021 - 05.2023
BBA - Business Administration
Carolina University
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