Christian Rivera
Waukegan,IL
Summary
Dynamic leader with proven expertise in project management and field operations, honed at Architerra Inc and other notable firms. Excelled in roles requiring the application of troubleshooting, leadership, and bilingual skills to deliver projects that significantly enhanced client satisfaction and operational efficiency. Demonstrated exceptional ability to increase revenue and streamline processes, achieving a notable increase in new client referrals.
Overview
20
20
years of professional experience
Work History
Project/Account Manager
Architerra Inc
Indian Creek, IL
03.2024 - Current
- Created project cost estimates, tracked costs against estimates, identified discrepancies and provided solutions.
- Documented key business decisions related to project finances that could affect future operations or profitability.
- Listened to customer needs to identify and recommend best products and services.
- Ensured compliance with legal requirements pertaining to project accounting practices.
- Coordinated with vendors to negotiate contracts and manage vendor performance.
- Produced sales documents, finalized deals and filed records.
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Built and established strong partnerships with teams, vendors and contractors.
- Ensured project compliance with industry standards and regulatory requirements.
- Submitted budget estimates, progress reports and cost tracking reports.
- Located vendors of materials, equipment or supplies to conduct interviews, determining product availability and terms of sales.
- Assigned tasks related to receiving, stocking, issuing materials to staff members as needed.
- Consulted with clients to discuss design options based on their budget constraints or aesthetic preferences.
Business Owner
North Dallas Pro Services
Dallas-Fort Worth, TX
08.2019 - 10.2024
- Provided several services such as repairs & installations for for high-end residential, commercial, and high-end multi-plex apartment condo living.
- Services included Electrical, plumbing, hardscape, landscape, irrigation Installation. Indoor/outdoor furniture assembly, Fitness equipment set-up, Play structures, Outdoor Shed installations, water treatment systems, walk-in closets, electrical, plumbing, Tv mounting, outdoor lighting & security systems
- Completed repair projects on time and under budget, resulting in significant increase in new client referrals
- Performed preventive maintenance and repairs on various types of equipment
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions
- Security System Installation
- Business management, bookkeeping, payroll taxes, workman comp, hired and/or recruited help
- Sales, cold-calling, following up on leads
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins
- Prepared bank deposits and handled business sales, returns and transaction reports
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers
- Implemented business strategies, increasing revenue and effectively targeting new markets
Project Manager/Field Superintendent
M.M. Moore Fine Gardens/ M.M. Moore Construction
Dallas, TX
08.2019 - 09.2022
- Landscape construction company managing high end clients' estates in the North Dallas-Ft worth area
- Residential & Commercial
- Nursery/Fleet/shop manager
- Logistics coordinator
- Managed daily projects from inception to completion
- Perform monthly irrigation audits
- Supervised employees/subcontractors
- Performed weekly/monthly groundskeeping and building maintenance for multiple estates
- Landscaped yards by adding or removing seasonal color/pot, fertilizers & pesticides
- Designed programs for landscape maintenance, pest management, composting, and other related topics
- Labor & Project Management
- Liaison between employees and HR, management and office staff
- Assist employees with PPE, tools, supplies, uniforms, paycheck, vacation leaves
- Assisted in recruiting, interviewing & training candidates
- Attended weekly management meetings
- Worked alongside owner, sales, design, operations manager and maintenance department manager
- Estimated and delivered proposals to clients in a timely manor
- Interpreted blueprints and specifications to complete accurate work
- Participated in project budget and cost control measures, tracking progress and making necessary financial adjustments to meet company needs
- Conducted walk-throughs with clients prior to project close, completing punchlists and answering all questions
- Provided feedback to workers on job performance and safety procedures
- Administered disciplinary actions to workers violating safety regulations and company policies
- Coordinated safety meetings
Fleet Manager
Metro Cabs
Waukegan, IL
09.2011 - 08.2019
- Company Overview: Providing public transportation services to the general public
- Dispatched via CB radio and Mobile Knowledge computer systems
- Strategically bringing customers and growing personal relationships with established clientele
- Specializing in dealing with senior citizens and disabled citizens
- Helped passengers with questions or area information such as points of interest and entertainment options
- Managed preventive maintenance on vehicle to maintain optimal condition
- Communicated frequently with dispatch to obtain new pickup information and share delays
- Providing public transportation services to the general public
Maintenance Supervisor
Waukegan Township
Waukegan, IL
06.2005 - 12.2015
- Providing general maintenance to office buildings, lawn maintenance and snow removal services for elderly residents of the City of Waukegan
- Oversee landscaping projects & routine maintenance jobs
- Operate a wide variety of lawn care and construction tool
- Perform duties such as painting, light plumbing, light electrical, light construction, and office building maintenance
- Responsible for keeping a neat and clean work environment
- Repair and maintain fleet vehicles, and machinery
- Snow and ice management
- Maintaining and tending to customers requests
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management
Education
High school or equivalent -
Waukegan High School
Waukegan, IL01.2007
Certificate in Residential HVAC - Residential HVAC
College of Lake County
Grayslake, ILSkills
- Bilingual
- Schematics
- Troubleshooting
- Snow management
- Tax experience
- Computer skills
- CRM/Estimating software (LMN)
- QuickBooks
- Sales
- Leadership
- Blueprint / Plan Reading
- Mechanical Knowledge
- Field surveying
- Project tracking
- Workforce recruiting & training
- Project estimation and bidding
- Purchasing and procurement
- Conflict management
- Budgeting and forecasting
Languages
Spanish, Expert
Timeline
Project/Account Manager
Architerra Inc
03.2024 - Current
Business Owner
North Dallas Pro Services
08.2019 - 10.2024
Project Manager/Field Superintendent
M.M. Moore Fine Gardens/ M.M. Moore Construction
08.2019 - 09.2022
Fleet Manager
Metro Cabs
09.2011 - 08.2019
Maintenance Supervisor
Waukegan Township
06.2005 - 12.2015
High school or equivalent -
Waukegan High School
Certificate in Residential HVAC - Residential HVAC
College of Lake County
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