Summary
Overview
Work History
Education
Skills
LANGUAGES
Work Preference
Timeline
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CHRISTIAN RIVERA GONZALEZ

CHRISTIAN RIVERA GONZALEZ

Denver,United States

Summary

Results-driven professional with a strong foundation in sales and client relationship management, recognized for enhancing client retention through strategic communication and tailored service approaches. Proven ability to leverage in-depth product knowledge and exceptional negotiation skills to drive business growth and foster lasting partnerships. Committed to delivering outstanding customer experiences that align with organizational goals and exceed client expectations. Eager to contribute expertise in a dynamic environment focused on achieving excellence in service and sales performance.

Overview

13
13
years of professional experience

Work History

Paver Screed Operator

Asphalt Specialties
05.2022 - Current
  • Inspected paver equipment to ensure it was in working order prior to project start.
  • Set up equipment to precise specifications for depth, width, and slope.
  • Conducted pre job-site inspections for proper underlayment and identified necessary adjustments.
  • Operated and controlled the paver screed to lay asphalt, adjusting settings for desired thickness and smoothness.
  • Continuously monitored and inspected the paved surface to address irregularities and defects in real-time.
  • Made on-the-fly adjustments to correct imperfections in the asphalt layer.
  • Collaborated with the paving crew, including paver operators and roller operators, to ensure a seamless paving process.
  • Communicated issues, adjustments, and requirements to supervisors and project managers.
  • Adhered to all safety guidelines, addressed hazards promptly, and reported incidents.
  • Performed routine maintenance on equipment and reported mechanical issues.
  • Maintained accurate daily records of adjustments, material usage, and issues.

Owner/Operator

Stone Mountain paving and Landscaping
01.2020 - 03.2022
  • Managed daily operations to ensure smooth business functioning.
  • Developed and implemented marketing strategies to expand contracts into new markets.
  • Conducted daily bookkeeping to maintain accurate financial records and ensure financial stability.
  • Prepared purchase orders and reviewed invoices to streamline procurement processes.
  • Led safety meetings and delegated responsibilities to team members, promoting a safe work environment.
  • Conducted site walk-throughs to ensure quality assurance and project standards.
  • Created detailed 3D models and blueprints for clients to visualize end products and identify upselling opportunities for outdoor entertainment solutions.
  • Operated various heavy machinery including forklifts, skid steers, mini skids, excavators, rollers, and earth compactors to support project execution.

Owner/Operator

Express Drywall Services
03.2016 - 01.2020
  • Handled day-to-day operations to ensure smooth business functioning.
  • Created marketing plans to expand contracts into new markets and increase business opportunities.
  • Conducted daily bookkeeping to maintain accurate financial records and ensure financial stability.
  • Prepared purchase orders and reviewed invoices to streamline procurement processes.
  • Led safety meetings and delegated responsibilities to supervisors, promoting a safe work environment.
  • Conducted site walk-throughs to ensure quality assurance and compliance with project standards.
  • Cold called and built rapport with general contractors and superintendents to increase workload and business opportunities.
  • Read blueprints and accurately prepared bids for general contractors to secure projects.
  • Hired subcontractors as needed to fulfill project workload and maintain efficiency.

Retail Store Consultant

AT&T Mobility
07.2014 - 03.2016
  • Consulted with customers to strategically sell products and services, enhancing revenue streams.
  • Delivered top-tier customer service, achieving 100% customer satisfaction.
  • Developed and maintained strong customer relationships, ensuring future business opportunities.
  • Created leads and followed up on potential business, increasing sales pipeline.
  • Managed cash registers and kiosks efficiently, maintaining financial accuracy.
  • Analyzed store performance trends and created action plans to improve store operations.

Store Manager

EZpawn
10.2012 - 05.2014
  • Assisted customers with sales, purchases, and lending needs, ensuring optimal service quality.
  • Built strong customer relationships, leading to increased loyalty and satisfaction.
  • Monitored team performance and set daily goals, fostering accountability and improvement.
  • Conducted regular audits to minimize shrinkage and theft, enhancing security measures.
  • Trained and developed high-performing team members, driving rapid promotions and operational success.
  • Developed a budget and managed store expenses to ensure profitability.
  • Analyzed store performance data to identify areas of improvement and develop strategies to increase efficiency.

Education

Diploma -

West High School
Denver, CO
01.2008

Skills

  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Strong ability to manage multiple tasks
  • Excellent people skills
  • Goal oriented
  • Relationship building
  • Complex Problem-solving
  • Sales strategy development
  • Proven leadership abilities
  • Accuracy and attention to detail
  • Microsoft office expertise

LANGUAGES

Spanish
English

Work Preference

Work Type

Full TimeContract Work

Location Preference

HybridRemoteOn-Site

Timeline

Paver Screed Operator

Asphalt Specialties
05.2022 - Current

Owner/Operator

Stone Mountain paving and Landscaping
01.2020 - 03.2022

Owner/Operator

Express Drywall Services
03.2016 - 01.2020

Retail Store Consultant

AT&T Mobility
07.2014 - 03.2016

Store Manager

EZpawn
10.2012 - 05.2014

Diploma -

West High School

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