Christian Roach
Los Angeles,CA
Summary
Proactive Host with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual excited to take initiative and provide excellent work.
Overview
2
2
years of professional experience
Work History
Host/Server Assistant
Foul Witch
04.2023 - 07.2023
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Backed up servers by checking on tables and retrieving items for guests.
Host
Chinese Tuxedo
06.2022 - 04.2023
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Lead Host
The Tyger
03.2021 - 06.2022
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
Education
BM - Vocal Performance
New York University
05.2019
Skills
- Customer Service
- Dining Reservations
- Final Inspections
- Front- and Back-Of-House Coordination
- Guest Flow
- Table Bussing
- Warm and Friendly
- Dining Room Management
Additional Information
- ACHIEVEMENTS , Special Achievement in Leadership at NYU Steinhardt (05/2019) Proof of award provided upon request. Achievements/Tasks Achievements/Tasks Achievements/Tasks
Timeline
Host/Server Assistant
Foul Witch
04.2023 - 07.2023
Host
Chinese Tuxedo
06.2022 - 04.2023
Lead Host
The Tyger
03.2021 - 06.2022
BM - Vocal Performance
New York University
Similar Profiles
David QuinaloaDavid Quinaloa
Dishwasher at FOUL WITCHDishwasher at FOUL WITCH
James SilvanioJames Silvanio
Video Producer Intern at Foul TerritoryVideo Producer Intern at Foul Territory
Mutya MalabananMutya Malabanan
Waitress / Cashier at Al Farah Foul Fattah RestaurantWaitress / Cashier at Al Farah Foul Fattah Restaurant
Steve SobelSteve Sobel
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group
IRIS LOPEZIRIS LOPEZ
Senior Improvement Coach at CORE DistrictsSenior Improvement Coach at CORE Districts