Summary
Overview
Work History
Education
Skills
Community Service
Timeline
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Christian Rocker

Director Of Facilities
Mt Holly,NC

Summary

As the Director of Facilities, I oversee the build-out, operations and maintenance of multiple oral surgery centers across the southeast. I have an MBA from Gardner-Webb University and a BS in Health Systems Management from UNC Charlotte. My core competencies include strategic planning, budgeting, contract negotiation, staff supervision, customer service, and quality improvement. I am passionate about creating and maintaining safe, comfortable, and efficient environments for patients, staff, and visitors. I bring diverse perspectives and experiences to the team, and I value collaboration, innovation, and excellence.

Overview

7
7
years of professional experience

Work History

Director of Facilities

Flagship Specialty Partners
7 2020 - Current
  • Scheduled and managed all routine maintenance and major repairs on all facilities and equipment
  • Thoroughly inspected all new facilities through the acquisition process and supervised all accommodations necessary to bring them up to industry standard
  • Coordinated large-scale renovation and de novo projects, minimizing disruption to business operations while maximizing aesthetic improvements.
  • Increased safety standards by developing and enforcing comprehensive safety protocols for all facilities.
  • Negotiated favorable contracts with vendors, resulting in significant cost savings for the organization.

Business Operations Support Specialist

Carolinas Center for Oral & Facial Surgery
09.2019 - 07.2020
  • Collected various data sets to analyze and provide operational suggestions and improvements
  • Oversaw the businesses real estate activities to ensure all properties are managed correctly
  • Coordinated inter-departmental communication to ensure information is relayed efficiently throughout the organization.

Patient Service Specialist

Select Physical Therapy
06.2017 - 09.2019
  • Conducted insurance authorizations and verifications to provide accurate benefit details to patients
  • Maintained positive relationships with referral sources and nurse case managers through coordination of care and marketing opportunities.

Education

Bachelor of Science, Health Systems Management -

The University of North Carolina At Charlotte
Charlotte, NC

Master of Business Administration - undefined

Gardner-Webb University
Boiling Springs, NC

Skills

  • Adaptability
  • Analytical and Critical Thinking
  • Asset Management
  • Interpersonal Skills
  • Multitasking Abilities
  • Organization
  • Reliability
  • Problem-Solving
  • Project Management

Community Service

  • OneBlood Blood Drive, Charlotte, NC, 06/2023, Supported the OneBlood foundation by donating blood
  • Second Harvest Food Bank of Metrolina, Charlotte, NC, 03/2023, Assisted by collecting donations and promoted the philanthropic mission of the foundation by volunteering at the information booth
  • HD Life Charity Golf Tournament, Huntersville, NC, 03/2022, Contributed to the HD life foundation by donating money to the charity and by participating in the tournament as a member of the Select Physical Therapy team

Timeline

Business Operations Support Specialist

Carolinas Center for Oral & Facial Surgery
09.2019 - 07.2020

Patient Service Specialist

Select Physical Therapy
06.2017 - 09.2019

Director of Facilities

Flagship Specialty Partners
7 2020 - Current

Bachelor of Science, Health Systems Management -

The University of North Carolina At Charlotte

Master of Business Administration - undefined

Gardner-Webb University

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Christian RockerDirector Of Facilities