Christian Rodgers
Houston,TX
Summary
Team Lead with proven success in enhancing customer loyalty and satisfaction through consultative techniques and personalized service. Strong relationship builder with exceptional organizational skills and a commitment to excellence. Adapts quickly to new challenges and demonstrates flexibility in meeting evolving needs. Possesses outstanding communication, multitasking, and prioritization abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Ground Hand
D & J Power Inc.
, Tx
05.2025 - 06.2025
- Retrieving and preparing tools for the job
- Prepared and set poles to specification
- Maintained cleanliness and organization of work area consistently.
- Monitored inventory levels and reported shortages to supervisors promptly.
- Cleaned the work area at the end of the shift to maintain a safe working environment for other employees.
- Coordinated with supervisor to organize materials and equipment, promoting the highest productivity and quality.
Hardlines Team Lead
Academy Sports + Outdoors
Pasadena, TX
01.2024 - 05.2025
- Operated forklifts to transport materials within the warehouse.
- Conducted daily safety checks on equipment and performed maintenance as needed.
- Loaded and unloaded shipments efficiently to maintain inventory flow.
- Led team meetings to align project goals and strategies.
- Implemented process improvements to enhance team performance.
- Developed training materials for onboarding new team members.
- Supervised and approved gun sales while following both State and Federal laws and regulations
- Conducted safety checks and ensured compliance with local firearm regulations.
- Kept inventory of firearms and ammunition well-organized, stocked, and secure.
Outdoor Enthusiast
Academy Sports + Outdoors
Pasadena, TX
09.2021 - 01.2024
- Assisted customers with locating merchandise and providing product information.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted Gun Sales while following both federal and state regulations.
- Blocked and braced freight to prevent shifting and product damage during transport.
- Loaded and unloaded trucks.
Assistant Manager
Batteries Plus Bulbs
Pasadena, TX
02.2020 - 08.2021
- Managed associates and attended meetings with commercial clients to help boost sales.
- Trained and mentored staff on customer service best practices.
- Monitored sales trends and provided feedback to improve product selection.
- Supervised daily operations, including scheduling shifts and assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Resolved conflicts between team members effectively.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Conducted regular performance reviews for employees to identify areas of improvement.
Retail Sales Associate and Electronic Technician
Batteries Plus Bulbs
Pasadena, Texas
06.2017 - 02.2020
- Assisted customers in selecting batteries and lighting products.
- Provided product knowledge to enhance customer experience and satisfaction.
- Operated point-of-sale systems for efficient transaction processing.
- Maintained inventory levels through regular stock monitoring and replenishment.
- Handled customer inquiries and resolved issues in a timely manner.
- Diagnosed hardware and software issues in mobile devices for effective repairs.
- Replaced damaged screens and components with precision and care.
- Utilized specialized tools for electronic device disassembly and reassembly.
Landscaper
Tiffany's Landscaping
Pasadena, TX
01.2015 - 04.2017
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Performed planting, watering, mulching, and edging of lawns.
- Maintained grounds by trimming, weeding, and general clean-up.
- Installed stonework according to landscape design plan and client specifications.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
Education
Certificate in Commercial Driving License Class A -
Houston Community College
Houston, TX04.2025
Associates Degree - General Studies
San Jacinto College
Pasadena, TX04.2023
High school Diploma -
Deer Park High School
Deer Park, TX05.2017
Skills
- Customer service
- Time management
- Communication skills
- Leadership
- Customer engagement
- Employee training
- Staff scheduling
- Store operations
- Merchandising strategies
- Recruiting and interviewing
- Team leadership
- Safety compliance
- Hand tool proficiency
- Safe vehicle operation
- Equipment maintenance
- Bucket truck operation
References
- Diana Torres, Store Director, Academy Sports + Outdoors, Store 166, +1 (346) 818-4560
- Neil Ballard, Hardlines Manager, Academy Sports + Outdoors, Store 166, +1 (713) 582-2358
- Brandy Pinkard, Loss Preventions Manager, Academy Sports + Outdoors, Store 166, +1 (832) 332-6018
Affiliations
- Hunting, Fishing, Camping and enjoying the Great Outdoors
Certification
- Osha 10
- Class A Commercial Drivers License
Timeline
Ground Hand
D & J Power Inc.
05.2025 - 06.2025
Hardlines Team Lead
Academy Sports + Outdoors
01.2024 - 05.2025
Outdoor Enthusiast
Academy Sports + Outdoors
09.2021 - 01.2024
Assistant Manager
Batteries Plus Bulbs
02.2020 - 08.2021
Retail Sales Associate and Electronic Technician
Batteries Plus Bulbs
06.2017 - 02.2020
Landscaper
Tiffany's Landscaping
01.2015 - 04.2017
Certificate in Commercial Driving License Class A -
Houston Community College
Associates Degree - General Studies
San Jacinto College
High school Diploma -
Deer Park High School
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