Christian Rodriguez

*Oversee daily operations of the department, ensuring smooth workflow and timely completion of tasks.

*Strong leadership talents and problem solving skills to maintain team efficiency.

*Improve customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

*Increase team productivity by setting clear expectations for staff members.

*Collaborate with other departments to achieve organizational goals, fostering teamwork across various functions.

*Monitored employee performance for compliance with regulations and policies.
*Supervised field operations teams to complete projects within established timelines.

*Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
*Resolved customer complaints to maintain satisfaction and loyalty.

*Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.

*Met with customers to resolve issues and build productive relationships.

*Planned and scheduled field activities according to set timelines and order of operations.

*Reduced property loss by promptly responding to emergency calls and quickly assessing the extent of water damage.

*Mitigated potential health hazards by properly identifying and removing mold growth during water damage cleanup processes.
*Promoted a safe working environment through strict adherence to OSHA safety regulations while performing various restoration tasks such as demolition, drying, cleaning, or reconstruction efforts.

*Upheld company reputation by maintaining a professional appearance and demeanor when interacting with clients, insurance adjusters, and other stakeholders in the restoration process.
*Safeguarded clients'' properties from further damages, securing affected areas using tarps, boards, or other appropriate methods upon arrival at job sites.

*Collaborated with insurance adjusters to expedite claims processing for clients affected by water damage incidents.

*Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
*Loaded, unloaded, and moved material to and from storage and production areas.

*Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
*Performed general housekeeping and cleaning tasks.
*Assisted team members with tasks that require group effort.

*Completed tasks efficiently for timely project completion within set deadlines.
*Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.

*Expedited loading and unloading processes by skillfully operating pallet jacks and other machinery.
*Improved warehouse efficiency by organizing and maintaining a clean work area.

*Safely operated forklift to transport materials within the warehouse, reducing manual labor efforts.
*Loaded and unloaded trucks efficiently, ensuring proper placement of products to minimize damage during transit.

*Ensured timely order fulfillment by accurately picking and packing items for shipment.
*Reduced product damage incidents through careful handling of fragile items during transportation and storage processes.

*Followed detailed instructions to operate machines with accuracy and produce quality products.
*Set up and adjusted equipment and properly configured machines for daily operation.
*Complied with company and OSHA safety rules and regulations.
*Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.