Christian Duval Rodriguez Silva
FullStack Engineer Senior
Mayaguez,Puerto Rico
Summary
Versatile and security-driven Senior Full Stack Engineer Sr with success at Lockheed Martin, skilled in offensive and defensive cybersecurity, threat simulation, and automation across multi-cloud environments. Currently serving as the team's Cyber Champion. Holds a master’s in computer networks and security, and multiple cloud and security certifications. A proven vulnerability remediation, disaster recovery, and compliance leader, with strong cross-team collaboration skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Assistant Manager
CLARO
Vega Baja, Puerto Rico
01.2022 - Current
- Oversee daily operations, ensuring efficient store management, and exceptional customer service in a high-tech telecommunications environment.
- Diagnose, troubleshoot, and resolve technical issues related to smartphones, computers, tablets, and network connectivity.
- Supervise and train a team of employees, ensuring compliance with company policies and performance standards.
- Manage inventory, ensuring accurate tracking, and timely replenishment of stock.
Business Sales Associate
CLARO
Arecibo, Puerto Rico
01.2010 - 01.2021
- Delivered expert customer service, assisting clients with communication devices, and resolving technical issues.
- Diagnosed and resolved network and system problems, ensuring optimal performance.
- Built strong client relationships, identifying needs to drive sales, and achieve quality goals.
Business Sales Representative
Sam’s Club
Athens, USA
01.2007 - 01.2008
- Identified customer needs and built lasting business relationships.
- Maintained activity logs, and consistently met sales and quality goals.
Transactions Supervisor
TJ Maxx
Athens, USA
01.2007 - 01.2008
- Supervised 12 cashiers, ensuring quality customer service and operational efficiency.
- Managed schedules, daily reports, and cashier performance.
Education
Bachelor of Business Administration (BBA) In Process - Computer Science
Interamerican University of Puerto Rico
Arecibo, PR01.2010
High School Diploma -
Laico San Pablo College
Hatillo, PR05-1999
Skills
- Operations management
- Team Leadership
- Inventory Management
- Sales Floor Operations Oversight
- SAP modules, ERP systems
- Service Now
- Technical Problem Solving
- Policy enforcement
- Disaster Recovery Planning (Basic Knowledge)
- Regulatory Compliance
- Crisis Management
- Budgeting and finance
Certification
- Certified Trainer of Trainers
- Quality Control & Safety Hazard Certification
Accomplishments
- Promoted from Business Sales Associate to Assistant Manager for outstanding performance, leadership, and technical expertise.
Affiliations
- Workshop Trainer for SIF Platform: Conducted training sessions for 350 employees on marketing and selling strategies using Microsoft Teams, enhancing team performance and sales effectiveness.
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Assistant Manager
CLARO
01.2022 - Current
Business Sales Associate
CLARO
01.2010 - 01.2021
Business Sales Representative
Sam’s Club
01.2007 - 01.2008
Transactions Supervisor
TJ Maxx
01.2007 - 01.2008
Bachelor of Business Administration (BBA) In Process - Computer Science
Interamerican University of Puerto Rico
High School Diploma -
Laico San Pablo College