Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christian Rutter

LINE LEXINGTON,PA

Summary

Dynamic sales professional with a proven track record at Fine Line Vision AT&T, excelling in client support and relationship building. Skilled in closing techniques, I consistently boosted sales through effective customer engagement and loyalty strategies, achieving significant repeat business and enhancing overall customer satisfaction. Known for reliability in team settings and adaptability to changing market conditions.

Experienced with identifying customer needs and providing tailored solutions. Utilizes effective sales strategies to close deals and increase client satisfaction. Track record of building strong client relationships and delivering consistent results.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Salesperson

Fine Line Vision AT&T
04.2025 - 06.2025
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Negotiated contracts skillfully, securing favorable terms for both company and client.

Wellness Advisor

Sunnyside
03.2024 - 03.2025
  • Checked guests' photo identification for validity and age requirements.
  • Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
  • Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
  • Restocked supplies and arranged displays.
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
  • Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
  • Participated in ongoing education efforts regarding cannabis laws and regulations, staying up-to-date on industry changes to ensure compliance at all times.
  • Contributed to team success by sharing product knowledge and expertise with fellow budtenders during training sessions.

Customer Service Associate

Wawa
05.2022 - 12.2024
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Trained new associates in customer service protocols, elevating overall team's performance.
  • Identified upselling and cross-selling opportunities, contributing to increased sales.
  • Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
  • Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.

Salesperson

Bob's Discount Furniture
01.2020 - 10.2020
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
  • Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
  • Built strong relationships with clients, resulting in repeat business and a loyal customer base.
  • Increased store revenue by effectively upselling furniture and accessory items to customers.
  • Attained monthly sales targets consistently by employing effective closing techniques during client interactions.
  • Maintained up-to-date knowledge of current trends, styles, and materials used in the furniture industry.
  • Used blueprints to best design furniture layouts for homes and apartments, presenting these layouts to clients for review and approval.
  • Assisted customers in selecting the perfect furniture pieces for their homes or offices using expertise in color coordination and space planning.
  • Updated customers on scheduled deliveries of furniture to homes.
  • Coordinated delivery schedules with warehouse staff and third-party carriers to ensure prompt and accurate order fulfillment for customers.

Pharmacy Technician

CVS Pharmacy
09.2019 - 12.2019
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Entered and processed patients' prescriptions into internal system.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.

Sales Associate

Fine Wine and Spirits
03.2018 - 05.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Enhanced customer satisfaction by recommending and pairing wines based on individual preferences.
  • Established lasting relationships with winemakers, importers, distributors, allowing access to limited-production wines or early releases unavailable elsewhere.
  • Managed wine inventory efficiently, ensuring proper storage conditions and rotation to maintain quality.

Server

Applebee's Bar and Grill
01.2017 - 12.2017
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Deli Clerk

Walmart
03.2015 - 01.2017
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.

Bakery Clerk

Hennings Supermarket
08.2014 - 12.2014
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Education

Associate of Applied Science - Nanotechnology

Montgomery County Community College
Blue Bell, PA
08-2017

Skills

  • Client support
  • Customer relationship management
  • Sales process
  • Networking
  • Active listening
  • Objection handling
  • Product description
  • Complaint handling
  • Closing techniques
  • Account management
  • Relationship building
  • Customer relationship building

Certification

  • [Area of certification], [national] - [Timeframe]

Timeline

Salesperson

Fine Line Vision AT&T
04.2025 - 06.2025

Wellness Advisor

Sunnyside
03.2024 - 03.2025

Customer Service Associate

Wawa
05.2022 - 12.2024

Salesperson

Bob's Discount Furniture
01.2020 - 10.2020

Pharmacy Technician

CVS Pharmacy
09.2019 - 12.2019

Sales Associate

Fine Wine and Spirits
03.2018 - 05.2019

Server

Applebee's Bar and Grill
01.2017 - 12.2017

Deli Clerk

Walmart
03.2015 - 01.2017

Bakery Clerk

Hennings Supermarket
08.2014 - 12.2014

Associate of Applied Science - Nanotechnology

Montgomery County Community College

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Christian Rutter