Summary
Overview
Work History
Education
Skills
Hotschedules fluent
Certification
Aloha OS friendly
References
Timeline
Generic

Christian Salas

Houston,TX

Summary

Skilled Assistant General Manager talented at maximizing business success. Contributes to culture of streamlining operations and increasing team productivity to bolster sales performance. Honed focus on customer satisfaction to improve organizational outlook.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Bombshells Restaurant And Bar
North Houston, TX
10.2021 - 06.2024
  • Ensured that customer service standards were met or exceeded at all times.
  • Developed the ability to break down a P & L report to find discrepancies and ensure that the business is operating at the highest efficiency.
  • Negotiated contracts with vendors to secure favorable terms and pricing.
  • Provided training, guidance, and support to staff members on proper procedures and policies.
  • Maintained accurate records of employee attendance, payroll information, sales figures.
  • Created promotional campaigns to increase store traffic and generate revenue.
  • Monitored inventory levels and placed orders for new stock as needed.

Bar and Restaurant Manager

Bombshells Restaurant And Bar
South Houston, TX
01.2020 - 10.2021
  • Developed and implemented service standards, policies and procedures to ensure customer satisfaction.
  • Implemented cost-saving initiatives that resulted in improved operational efficiency.
  • Ensured compliance with all health department regulations.
  • Maintained accurate records of financial transactions such as cash receipts, credit card payments and deposits.
  • Managed the bar area including ordering supplies, mixing drinks and ensuring quality control measures were followed.
  • Resolved customer complaints in a professional manner.
  • Scheduled shifts for bar staff and monitored employee performance.
  • Recruited, hired, trained and supervised staff of 30+ employees.

Hostess Manager

Bombshells Restaurant And Bar
Pearland, TX
02.2019 - 01.2020
  • Conducted regular performance evaluations of each hostess on a quarterly basis.
  • Assisted with hiring decisions by interviewing prospective candidates and making recommendations based on their qualifications.
  • Created daily schedules for the hostess staff to ensure appropriate staffing levels during peak times.
  • Trained new hostesses in customer service and job duties.
  • Provided support to other departments as needed such as bussers, servers or bartenders when necessary.
  • Ensured that all guests received prompt, courteous attention from the hostesses.

Restaurant Manager

Chili's Bar and Grill
Sugar Land, TX
02.2018 - 02.2019
  • Adhered to all health department regulations regarding food storage and preparation.
  • Inspected dining room area regularly for cleanliness and adherence to safety standards.
  • Assisted with kitchen preparation during peak times as needed.
  • Provided exceptional customer service by anticipating guest needs before they arise.

Education

High School Diploma -

Alvin High School
Alvin, TX
06-2008

Skills

  • Team leadership strength
  • Business operations background
  • Business Development
  • Training and development skill
  • Workflow Coordination
  • Employee Scheduling
  • Financial Reporting

Hotschedules fluent

  • The ability to accommodate and move schedules around if need be for staff and am able to make it work with special events such as sporting events or combat fighting.
  • Can forecast for prior week sales and can trend variances by the hour

Certification

  • Manager Level Foodhandlers Certification
  • TABC Certified

Aloha OS friendly

  • Can run labor and overtime reports to keep labor low and overtime minimal to non-existent.
  • Capable in pulling up and breaking down reports for product loss or gain.

References

References available upon request.

Timeline

Assistant General Manager

Bombshells Restaurant And Bar
10.2021 - 06.2024

Bar and Restaurant Manager

Bombshells Restaurant And Bar
01.2020 - 10.2021

Hostess Manager

Bombshells Restaurant And Bar
02.2019 - 01.2020

Restaurant Manager

Chili's Bar and Grill
02.2018 - 02.2019

High School Diploma -

Alvin High School
Christian Salas