Christian San Martin
Sunnyside
Summary
Experienced Server and Bartender that brings enthusiasm, dedication, and exceptional work ethic for any enterprise. Trainer of incoming staff in customer service, client satisfaction, POS usage, and vendor relations. Knowledge of Italian, Latin, Tex-Mex, American and other cuisines. High energy and outgoing personality, with a dedication to positive guest relations, smooth teamwork, communication, and high-end client service. Capable & experienced in food handling, high volume dining, customer service, booking reservations and sales, cash handling, inventory management, and overall bookkeeping.
Overview
2
2
years of professional experience
Work History
Restaurant Server
Felice
06.2025 - 11.2025
- Accurately recorded orders and collaborated with team members to serve.
- Skillfully anticipated and addressed guests’ service needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Greeted new customers, discussed specials, and took drink orders.
- Managed closing duties, including restocking items and reconciliation of the cash drawer. Routinely cleaned table linens, table settings, andglassware. Windowsills, carpets, counters.
- Delivered exceptionally friendly and fast service.
- Consistently check on guests to ensure satisfaction with each food course and beverages.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Kept server areas clean and stocked to increase efficiency while working tables.
Restaurant Server
Water and Wheat
05.2024 - 05.2025
- Train new waiters and floor staff in guest service & expectations, safety procedures, proper food handling, client services, and restaurant protocols.
- Monitor dining room to ensure optimal guest experiences.
- Work with individual servers & services to improve performance.
- Answer customer inquiries and resolve issues promptly.
- Schedule wait and floor staff to approve time off and structure coverage workload.
- Appropriately suggested additional items to customers to increase restaurant sales.
- Established rapport with regular customers, fostering loyalty through exceptional service.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Primary for set-ups and sales of special events and private parties.
- Handled daily logistics like slicing and pitted fruit, filled ice bins with crushed or cubed ice, table structuring & setups, inventory at the bar and the kitchen based, mix and pour juices along with other items according to project daily business.
- Tended the bar & tables serving wine, cocktails and advanced mixed drinks, bottled and draft beer, single pours, and all other services required with libations.
- Checked and validated customer’s identification to uphold company policies and federal regulations.
- Handled all end of day and closing activities to ensure daily transactions counts were accurate and provided money management report to ownership.
Education
High School Diploma -
Queens College
Flushing, NY01-2004
Skills
- Mixology and Cocktail innovations
- Customer service and relations, training, and reservation sales
- Food service presentation, presentation, and customer safety
- Inventory management, cash handling, and bookkeeping
- Workplace maintenance, team coordination, and staff training
- Team collaboration
- Beverage service
- Staff training
- Guest engagement
- Inventory control
- Time management
- Multi-tasking ability
- Dining room monitoring
- Communication skills
- Closing procedures
- Customer satisfaction
- Order taking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Restaurant Server
Felice
06.2025 - 11.2025
Restaurant Server
Water and Wheat
05.2024 - 05.2025
High School Diploma -
Queens College