CHRISTIAN SARABIA
Director @ Chick-Fil-A
Atlanta,GA
Summary
Operations leader with a strong track record in managing high-volume kitchen environments. Expertise in designing training programs and implementing process improvements that enhance team performance and guest satisfaction. Bilingual skills (English & Spanish) foster effective communication and collaboration across diverse teams.
Overview
7
7
years of professional experience
Work History
Chick-Fil-A
FTS Trainer
Various Locations
03.2025 - Current
- Create custom training modules to address operational inefficiencies, enhancing guest satisfaction.
- Deliver operational training sessions across multiple locations, promoting consistent practices across teams.
- Mentor shift leaders on leadership and flow management during high-stress service periods.
- Provide constructive feedback and positive reinforcement, fostering trainee motivation and engagement.
- Recommend changes or improvements in existing training processes as needed.
Chick-Fil-A
BOH Director
Atlanta
03.2019 - Current
- Lead a team of 30+ in a high-volume kitchen, leveraging bilingual skills to improve communication and team cohesion.
- Design and implement a FIFO inventory system, reducing waste and improving accuracy.
- Standardize batch cooking procedures to improve consistency and reduce prep time.
- Schedule shifts to maximize labor efficiency, meeting key performance metrics during peak hours.
- Maintain food safety compliance through ongoing training and audit preparation.
- Maintain records of sales data in order to identify trends or areas for improvement.
Education
BBA - Management
Kennesaw State University
Kennesaw, GA05-2024
_ -
North Springs High School
05-2020
Skills
- Staff Training & Supervision
- Operations & Logistics
- Inventory Management
- Agile Methodology
- Time Management
- Cross-functional collaboration
- Conflict resolution
Coursework
Agile & Scrum Fundamentals, July 2023 - August 2023
Timeline
Chick-Fil-A
FTS Trainer
03.2025 - Current
Chick-Fil-A
BOH Director
03.2019 - Current
BBA - Management
Kennesaw State University
_ -
North Springs High School