Summary
Overview
Work History
Education
Certification
Software
Interests
Additional Information
Timeline
Generic

Christian Saunders

Austin,TX

Summary

Adept at team management and guest relations, I excelled at Texas Roadhouse Restaurant by enhancing guest service, leading to increased repeat business. Skilled in food safety compliance and exceptional communication, I successfully trained new hosts and resolved complaints, ensuring high customer satisfaction without compromising service speed. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience
4
4
Certifications

Work History

Lead Host

Texas Roadhouse Restaurant
11.2023 - Current
  • Provided exceptional guest service through attentive listening and prompt responses to inquiries or concerns.
  • Assisted servers with food delivery when needed to improve overall service speed during busy times.
  • Developed rapport with regular clientele, fostering loyalty and repeat business.
  • Effectively managed guest expectations by providing accurate wait times estimates allowing them to make informed decisions about their dining experience.
  • Trained new hosts in company policies and procedures, ensuring a consistent guest experience.
  • Handled high-pressure situations calmly and professionally while maintaining composure under stress.
  • Resolved customer complaints promptly, maintaining a high level of customer satisfaction.

Education

Bachelor of Science - Biochemistry

Texas State University
San Marcos, TX
05.2001 -

High School Diploma -

Del Valle High School
Del Valle, TX
05.2001 -

Veterinary Assistant Certification - Veterinary Medicine (Pre-Veterinarian)

Texas A&M Health Science Center
College Station, TX
05.2001 -

Certification

Certified Medical Assistant

Software

Google Software

Microsoft 365

Windows/Apple Systems

Interests

Scuba Diving

Veterinary Medicine

Reading

Additional Information

  • Manor Free Health Clinic, Manor TX

Free Clinic for pediatric and adults

First Saturday of the month

Triage patents to include chief complaint, symptoms, and vital signs.


  • UT Children's Health Clinic

Assisted in clinic as part of Health Care Practicum

Included vital signs, administration of vaccines, and Visual Acuity Tests.


  • Redemption Fellowship Church

Audio and Visual engineer for weekly services


  • Mission trips to Brownsville

yearly trips with Crosswalk Church

Assisting local Churches and providing social needs




Timeline

Certified Medical Assistant

03-2024

Healthcare BLS

03-2024

OSHA-10 Training

02-2024

HIPPA Certification

12-2023

Lead Host

Texas Roadhouse Restaurant
11.2023 - Current

Bachelor of Science - Biochemistry

Texas State University
05.2001 -

High School Diploma -

Del Valle High School
05.2001 -

Veterinary Assistant Certification - Veterinary Medicine (Pre-Veterinarian)

Texas A&M Health Science Center
05.2001 -
Christian Saunders