Christian Schabel
Tampa
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
7
7
years of professional experience
Work History
General Manager
StretchLab
11.2024 - Current
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee evaluations, and contract details.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Formulated policies and procedures to streamline operations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Marketing Coordinator
New Wave Roofing
12.2023 - 10.2024
- Developed and executed marketing plans for trade shows and other events to increase brand awareness.
- Answered general marketing department inquiries by email, phone, and mail.
- Boosted brand awareness with target customer demographics with social, print, and email campaigns.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
- Tracked and reported on marketing campaign responses.
- Managed relationships with external vendors and contractors to acquire mutually benefiting contracts and successful project delivery.
- Enhanced brand visibility by developing and implementing targeted marketing campaigns.
- Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
- Developed visually engaging marketing materials to support product launches and promotions.
- Managed CRM database to maximize customer outreach efforts and strengthen client relationships.
- Created engaging brochures and flyers to use for promotional materials and distribution.
- Increased customer engagement through the creation of compelling social media content and strategies.
- Conducted market research to identify industry trends and generate actionable insights for strategic planning purposes.
- Improved website traffic with the implementation of SEO best practices and keyword research.
- Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
Sales Associate
Golf Galaxy
08.2020 - 07.2023
- Setting up and stocking items in a retail environment
- Register experience performing all transactions in store
- Customer Service experience in person and over the phone
- Facing problems to solve on a daily basis while completing them in a timely manner
- Multitasking multiple job responsibilities every day
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Construction Labourer
Stremler Gravel Company
08.2018 - 07.2020
- Completed tear-down of existing structures and prepared for new construction
- Dug trenches, backfilled holes and compacted earth to prepare for new construction
- Mixed porridge of catch basins and poured and sawed off concrete
- Consistently assumed additional responsibilities and worked extended hours to meet project deadlines
- Prepared and cleaned construction sites by removing debris
- Helped with erecting scaffolding and ladders.
- Provided labor support to carpenters, masons and other skilled trades.
- Maintained high-quality standards for all completed work, leading to positive client feedback and repeat business opportunities.
- Solved complex construction challenges through innovative problem-solving approaches and technical expertise.
- Facilitated efficient on-site communication between all relevant stakeholders including clients, subcontractors, suppliers, and internal team members.
- Managed change orders effectively, minimizing disruptions to ongoing work while maintaining client satisfaction levels throughout the process.
Public Relations Intern
Indianapolis Colts
07.2018 - 08.2018
- Helped set up and tear down sets for interviews
- Gathered information on interviews by recording during sessions
- Helped out media members with anything they needed
- Checked in players for meals
- Used software Microsoft Word to type out and transcribe interviews
- Used google email to mail and send completed transcriptions
- Transported media members or players to where they needed to be
Education
Business Management, Marketing
University of South Florida Sarasota-Manatee
No Degree - Marketing
East Stroudsburg University of Pennsylvania
East Stroudsburg, PASkills
- Customer Service
- Detail Oriented
- Relationship Building
- Analytical Thinking
- Sales Support
- Online marketing strategies
- Teamwork and Collaboration
- Scheduling
- CRM Management
- Social Media
- Bid preparation
Timeline
General Manager
StretchLab
11.2024 - Current
Marketing Coordinator
New Wave Roofing
12.2023 - 10.2024
Sales Associate
Golf Galaxy
08.2020 - 07.2023
Construction Labourer
Stremler Gravel Company
08.2018 - 07.2020
Public Relations Intern
Indianapolis Colts
07.2018 - 08.2018
No Degree - Marketing
East Stroudsburg University of Pennsylvania
Business Management, Marketing
University of South Florida Sarasota-Manatee
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