Christian Schelhaas
Denver,CO
Summary
Dynamic Operations Manager with a proven track record at Worldwide Flight Services, excelling in team leadership and operational efficiency. Skilled in problem-solving and staff training, I empowered employees to enhance accountability, resulting in improved performance outcomes. Committed to optimizing processes and fostering strong vendor relationships to drive success.
Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.
Overview
11
11
years of professional experience
Work History
Operations Manager
Worldwide Flight Services
03.2017 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Developed and maintained relationships with external vendors and suppliers.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Developed and implemented strategies to maximize customer satisfaction.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Ramp Agent
Menzies Aviation
10.2016 - 02.2017
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Connected electrical power unit and hoses to aircraft.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
Screen Printer
Ouray Sportswear LLC
02.2015 - 12.2016
- Installed and repositioned screen printing plates and pressure roles.
- Increased efficiency by troubleshooting and resolving printing issues, minimizing downtime and delays.
- Set up [Number] printing machines daily and maintaining functional and clean workspace.
- Consistently met deadlines for high-volume orders through effective time management and workflow coordination among team members.
- Improved customer satisfaction with timely order fulfillment and consistent print quality.
- Prepared, mixed and loaded screen ink.
- Optimized print results with precise application of emulsion coatings for optimal exposure times and image clarity on screens.
- Performed quality checks and dried, folded and packed completed articles.
- Ensured accurate project completion through meticulous attention to detail in alignment, registration, and curing processes.
- Cleaned, adjusted and repaired screen printing machines.
Machinist Assistant
Us Wheel Adapters
04.2015 - 08.2015
- Measured to nearest micron and cut pieces to specification.
- Lifted items weighing up to [Number] pounds.
- Kept work area neat and tidy to safeguard workspace and efficiently locate tools and other items.
- Performed quality assessments, measurements and final inspections as assigned by supervisor.
- Played an integral role in meeting production goals through effective time management and task prioritization abilities.
Education
Smoky Hill High School
Aurora, COSkills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operations monitoring
- Operational efficiency
- Decision-making
- Planning and implementation
- Staff training
- Project management
- Operations oversight
- Policies and procedures implementation
Timeline
Operations Manager
Worldwide Flight Services
03.2017 - Current
Ramp Agent
Menzies Aviation
10.2016 - 02.2017
Machinist Assistant
Us Wheel Adapters
04.2015 - 08.2015
Screen Printer
Ouray Sportswear LLC
02.2015 - 12.2016
Smoky Hill High School
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