Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
12
12
years of professional experience
Work History
Courier/Driver
DHL Express
06.2020 - Current
Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
Enhanced customer satisfaction through timely deliveries and professional communication with clients.
Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Operated vehicle safely in highly congested areas with no traffic violations.
Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
Supported team members during peak times, demonstrating strong teamwork and flexibility.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Maintenance Crew Member
Normandy Senior Living
07.2012 - 04.2020
Followed routine maintenance checklist.
Loaded, unloaded, and moved material to and from storage and production areas.
Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
Collaborated with other departments to address cross-functional maintenance needs effectively.
Oversaw use and maintenance of machines such as lights and fans and plumbing, hydraulic, electrical and pneumatic systems.
Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Installed new locks, door handles, and door closers.
Properly handled, transported, and disposed of recycled materials.
Followed instructions from supervisor regarding daily job tasks and duties.
Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
Positively engaged with customers and maintained professional appearance as company representative.
Performed preventive maintenance and repairs on various types of equipment.
Followed safety precautions to avoid personal injury and provide safe work environment.