CHRISTIAN SERAFINO
Mount Laurel,NJ
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures. Install and manage Windows 11 and 10 operating systems along with Installing operating systems using bootable flash drives and PXE. Familiar with creating virtual machines using VMWare, Windows Server 2019 installation setup, domain configuration, and Active Directory administration including OU, group and permission assignments. Last but my favorite in IT, familiar with configuring Group Policy.
Overview
19
19
years of professional experience
Work History
IT Technician Lincoln Technology
School
11.2023 - 09.2024
- Maintained office PCs, networks and mobile devices.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Monitored systems in operation and quickly troubleshot errors.
- Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and [Type].
- Monitored system performance to identify potential issues.
Construction Worker, Concrete Specialist
RESIDENTIAL DESIGN CONCRETE
01.2017 - Current
- Responsible for sales and marketing to generate business connections, securing future residential concrete jobs
- Responsible for a number of on-site tasks, such as removing debris, finishing wet concrete, loading and unloading building materials, and assisting with operating heavy equipment
- Collaborating with customer from point of contact through design and completion of job from start to finish
- Mixing concrete in wheelbarrows using knowledge of concrete composition
- Conducting and marketing angle and section measurements based on blueprints
- Preparing surfaces using sledgehammer and multiple levels of high powered equipment
- Pouring and spreading concrete using groovers and hand trowels
- Ensuring concrete dries properly through proper consideration of all factors that affect the drying process.
Home Health Companion
SWEET HOME HEALTH CARE
01.2017 - Current
- Monitor clients, recording and reporting any developments or concerns to appropriate parties, such as company supervisors, doctors, or family members
- Engage clients by conversing with them and planning and attending to them as they participate in appropriate social activities and hobbies
- Attentive Companion that cares for and assists clients to ensure they lead safe and healthy lives
- Provide emotional support as clients heal or cope with disabilities, aging, sickness, or surgery
- Take care of basic housekeeping, prepare meals, remind clients to take medication, help clients engage in activities and social events, and perform other tasks to help clients feel safe and supported
- Able to meet the physical demands of the position and comply with all safety, medical, and dietary directions.
Care Taker
ASSISTIVE CHOICE CARE
01.2010 - 01.2012
- Take care of basic housekeeping, prepare meals, remind clients to take medication, help clients engage in activities and social events, and perform other tasks to help clients feel safe and supported
- Able to meet the physical demands of the position and comply with all safety, medical, and dietary directions.
Bartender
FRIDAYS
01.2014 - 01.2017
- Ensured that Guests had an enjoyable and fun dining experience by providing excellent customer service
- Worked behind the bar taking orders and serving guests, maintaining a high quality of service
- Responsible for making any and all alcoholic beverages for the service staff
- Ensured bar was properly stocked
- Worked in close collaboration with colleagues and followed established health and safety standards
- Accelerated business development by providing an innovative and entertaining dining experience which compelled guests to become raving fans and create brand loyalty.
Server
BONEFISH GRILL
01.2014 - 01.2017
- Ensured that Guests had an enjoyable dining experience by providing quality customer service
- Delivered exceptional dining experiences by providing friendly and attentive service that makes guests feel welcome
- Thrived on making loyal guests by sharing knowledge of food, wine and highlighting the fresh ingredients, creating a quality dining experience while maintaining the exceptional reputation of the brand.
Server
BAHAMA BREEZE
01.2009 - 01.2012
- Ensured that Guests had an enjoyable, welcoming and comfortable resort style dining experience
- Delivered exciting and lively service creating a vibrant and fun experience.
Server
NONNA 'S
01.2006 - 01.2014
- Ensured that Guests had an enjoyable, welcoming and comfortable Italian cuisine dining experience
- Delivered professional and authentic service honoring the brand of the restaurant.
Server
CARMINES
01.2006 - 01.2007
- Ensured that Guests had an enjoyable, welcoming and comfortable resort style dining experience
- Delivered exciting and lively service creating a vibrant and fun experience.
Education
CompTIA A+ Certified - Client Server Software Testing
Lincoln Technical Institute-Moorestown NJ
Moorestown, NJ09.2024
Skills
Strong communication skills
Empathy and listening
Provide luxury customer service
Knowledge of health code and safety requirements
High attention to detail and accuracy
Positive attitude
Power Tool Operation
Team Collaboration
Desktop Technical Support
Hardware Installation
Technical Support
Software configuration
Network Troubleshooting
Remote Support
System Administration
Help Desk Operations
Network Maintenance
Wireless Networking
IT Documentation
Mobile Device Management
Network Security
Operating system management
Professional Goal
Hospitality Guru with Information Technology skill looking to learn and grow with a strong ethical company.
Timeline
IT Technician Lincoln Technology
School
11.2023 - 09.2024
Construction Worker, Concrete Specialist
RESIDENTIAL DESIGN CONCRETE
01.2017 - Current
Home Health Companion
SWEET HOME HEALTH CARE
01.2017 - Current
Bartender
FRIDAYS
01.2014 - 01.2017
Server
BONEFISH GRILL
01.2014 - 01.2017
Care Taker
ASSISTIVE CHOICE CARE
01.2010 - 01.2012
Server
BAHAMA BREEZE
01.2009 - 01.2012
Server
NONNA 'S
01.2006 - 01.2014
Server
CARMINES
01.2006 - 01.2007
CompTIA A+ Certified - Client Server Software Testing
Lincoln Technical Institute-Moorestown NJ
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