Christian Serrano
Sales
Columbus,NC
Summary
I am a highly motivated individual known for exceptional listening skills and a strong commitment to personal growth and development. With a proven track record of actively listening to clients, colleagues, and mentors, I have honed the ability to understand their needs, provide valuable feedback, and adapt to new perspectives. My coachable nature gives space to thrive in dynamic environments, consistently seeking opportunities to enhance the skills and knowledge needed in those environments . I embrace feedback as a catalyst for improvement and am dedicated to continuous learning and growth. A combination of active listening and coachability not only makes me an effective team member but also positions me to excel in roles that demand adaptability, collaboration, and genuine focus on needs of others.
Reliable worker with strong work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Unloader/Forklift Operator/Job Trainer
Walmart Distribution Center 6070
11.2019 - Current
- Maneuvered forklift safely in congested and confined areas using hand-eye coordination and load centering.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Tracked employees before, during and after training to verify attainment of training objectives.
- Supported and coached employees as part of successful training initiatives.
- Established and maintained quality control standards with speed which lead to productivity always being 100% or more according to cases per hour.
Construction Laborer
Impression Stone And Concrete
07.2016 - 11.2019
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Efficiently transported pick-up trucks with attached trailers to and from work sites, ensuring accident-free operations, which contributed to increase on-site productivity whenever materials needed to be picked up. Allowing projects to be completed 1-2 days ahead of schedule.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Operated power equipment to move materials and promote job efficiency.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Worked full days on weekends while attending school weekdays and holding another job after school.
Dishwasher/Food Service Worker
Pavillon Addiction Treatment Center
07.2017 - 07.2018
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with patients to enhance service.
- Greeted patients at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Owner/Operator
AZ Lawn Services
03.2017 - 03.2018
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions allowing projects to be completed ahead of schedule by 1-2 days.
- Evaluated suppliers to maintain cost controls and improve operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Interacted well with customers to build connections and nurture relationships.
- Identified and qualified customer needs and closed profitable projects with high success rate.
Food Server
Tryon Estates
07.2016 - 07.2017
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Cultivated warm relationships with regular customers.
- Elevated customer satisfaction through follow up and enthusiastic customer service.
Education
High School Diploma -
Polk County High School
Columbus, NC06.2018
Skills
- Critical Thinking
- Client Presentations
- Overcoming Objections
- Client Rapport-Building
- Persuasive Techniques
- Time Management
- Sales Proposal Creation
- Product and Service Knowledge
- Contract Negotiation and Closing Tactics
- Strategic Planning
- Regulatory Standards
- Maintaining Clean Work Areas
Timeline
Unloader/Forklift Operator/Job Trainer
Walmart Distribution Center 6070
11.2019 - Current
Dishwasher/Food Service Worker
Pavillon Addiction Treatment Center
07.2017 - 07.2018
Owner/Operator
AZ Lawn Services
03.2017 - 03.2018
Construction Laborer
Impression Stone And Concrete
07.2016 - 11.2019
Food Server
Tryon Estates
07.2016 - 07.2017
High School Diploma -
Polk County High School
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