Christian Shemak
Senior Information Technology Specialist
Highland,Wisconsin
Summary
Seasoned IT technician with 5+ years of IT experience. Situational awareness, problem solving and empathy for their peers. I excel in communicating with clarity and candor, across all internal teams and focus on completing tasks on time and on budget. I currently maintain an active Secret security clearance. Focused on providing exceptional customer service and excellent communication between teams. Proficient in all Windows Suite applications.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Senior Information Technology Specialis
USASOC
06.2018 - Current
- Providing 24/7 communication and IT support to the nation's Special Operations Forces, both stateside and deployed for a multitude of systems
- Maintained over $600k worth of sensitive equipment with zero loss over a period of four years.
- Spearheaded the adoption of agile methodologies for software development projects, improving speed-to-market for new products and features.
- Improved user satisfaction by conducting training sessions to increase proficiency with software applications.
- Increased operational efficiency through automation of manual tasks, freeing up resources for strategic initiatives.
- Standardized hardware and software configurations across the organization''s technology environment to simplify support processes and reduce costs.
- Streamlined IT operations by implementing efficient processes and procedures, optimizing system performance.
Education
High school or equivalent - General high school diploma
Highland High School
Highland 01.2013 - 05.2017
Skills
Web Development
Certification
Comptia Security+
Timeline
Comptia Security+
08-2023
Senior Information Technology Specialis
USASOC
06.2018 - Current
High school or equivalent - General high school diploma
Highland High School
01.2013 - 05.2017
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