Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Christian Silis

Houston

Summary

Experienced transportation and warehouse professional with more than five years of experience in different areas, a strong background in logistics, route optimization, inventory management, and team leadership. Skilled in maintaining safety compliance, streamlining operations, and delivering high-quality service in fast-paced environments. Adaptable, organized, and committed to efficiency and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Transportation Associate

Amazon Transportation Operations Management.
Houston
12.2023 - Current
  • Trained on the following programs: YMS, SSP, FMC, Gensuite (Yard Safety Observations and Incident Reports), Reach (Equipment Repair Requests), Smart Drive coaching, and Paragon.
  • Trained to drive yard hostler vehicles in accordance with Amazon and DOT policies and regulations. Tracked driving hours of service in compliance with DOT policy.
  • Maintained a safe work environment by enforcing company and DOT policies and regulations.
  • Safely operate a commercial vehicle, adhering to all DOT regulations and Amazon safety standards, ensuring on-time deliveries for customer satisfaction.
  • Transport goods to and from various locations, ensuring timely delivery of packages, while maintaining efficiency and route optimization.
  • Perform pre-trip and post-trip inspections, ensuring vehicle maintenance and compliance with safety regulations.
  • Load and unload packages, ensuring items are securely transported and properly handled to prevent damage.
  • Maintain accurate records of deliveries, fuel logs, and inspection reports to comply with company and regulatory requirements.
  • Monitor traffic and weather conditions to adjust driving routes and schedules, ensuring safe and efficient travel.
  • Provide excellent customer service by communicating effectively with dispatch and customers, addressing concerns, or delivery issues promptly.
  • Utilize GPS systems and route-planning software to ensure the most efficient and timely delivery of packages.
  • Maintain a clean driving record, consistently following traffic laws and company policies to reduce safety risks and accidents.

Warehouse Associate

Amazon
Houston
02.2022 - 12.2023
  • Trained in FPY (First Pass Yield) software, IOL/FUD, and trained as a Process Guide, Problem Solver, ASC, Learning Ambassador, Tech, and backup Inbound Stow Process Assistant Manager.
  • I ran the entire transshipment department as an entry-level associate and coordinated day-to-day operations based on business needs.
  • Loaded and unloaded trucks quickly and safely, using pallet jacks and other equipment.
  • Inspected products for defects and damages, and reported discarded items to supervisors.
  • Efficiently operated a forklift to move materials around the warehouse.
  • Tracked inventory movements using computerized tracking systems.
  • Trained on Coupa, Delphi, YMS, and TDR. Licensed on the following PIT vehicles: Side Pallet Rider, Stand-up Forklift, and Electric Pallet Jack.
  • Monitored inventory levels throughout the shift, and communicated with other departments to coordinate on inventory transfers based on previous purchase orders.
  • Successfully maintained organization within the warehouse environment through regular cycle counts.
  • Prepared detailed reports on receiving activities, including damaged merchandise, overstock, and understocked quantities.
  • Received and processed incoming shipments by verifying quantities, inspecting for damages, and ensuring the accuracy of orders.
  • Organized storage areas according to established safety guidelines.

Area Coordinator

Flying Foods Group
Queens
09.2020 - 12.2021
  • Oversaw the counting, cataloging, and shipping of food, beverage, and snack orders for airlines, ensuring timely and accurate deliveries based on flight schedules.
  • Assigned tasks to employees based on training, ensuring optimal efficiency, and high-quality performance.
  • Managed inventory, tracked daily usage, and created orders to cover shortages while minimizing waste.
  • Generated daily reports on profits, losses, and future investments, implementing strategies to reduce resource waste, and improve profitability.
  • Streamlined logistical processes by optimizing workstation layouts and rotating staff to enhance productivity and operational efficiency.

Customer Service

Key Food Supermarket
Flushing
02.2020 - 09.2020
  • Efficiently managed 1–15 customer calls per hour, resolving complaints, answering product inquiries, and delivering exceptional service.
  • Improved customer satisfaction through a positive attitude, strong attention to detail, and proactive problem-solving.
  • Handled cash transactions, processed refunds, and supported promotional offers, discounts, and voucher exchanges.
  • Ensured high communication standards by monitoring employee-customer interactions, and reviewing customer feedback.
  • Maintained a clean, organized, and customer-friendly environment to enhance the overall service experience.

Cashier /Assistant Manager

McDonald's
Queens
02.2018 - 01.2020
  • Provide fast and friendly service to an average of 30 to 50 customers per shift.
  • Accurately handled cash, credit, and POS system transactions.
  • Assisted in training a new employee on customer service and basic operations.
  • Helping in the supervision of shifts of up to 7-10 employees, ensuring compliance with quality and service standards.
  • Resolved customer complaints and issues in a professional manner, maintaining a positive environment.
  • Support the store manager in implementing processes to improve efficiency and customer satisfaction.

Education

Profesional Truck Driver - Transportation And Logistics

Roadmasters Driving School
Pasadena, TX
03-2024

Finances - Life Agent, Investment, Mortgage

Primerica, Inc
Houston, TX
06-2023

High School Diploma -

Klein Forest High School
Houston, TX
04-2019

Skills

  • Vehicle inspection
  • Route optimization
  • Equipment maintenance
  • Incident reporting
  • Safety compliance
  • Inventory management
  • Leadership & Training
  • Organization Skills
  • Process Improvement
  • Performance evaluation management
  • Adaptability and Flexibility

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Accomplishments

  • Amazon - Certificate of congeniality.
  • JFK Airport - Employed of the month.
  • Key food Inc - Employed of the month.

Timeline

Transportation Associate

Amazon Transportation Operations Management.
12.2023 - Current

Warehouse Associate

Amazon
02.2022 - 12.2023

Area Coordinator

Flying Foods Group
09.2020 - 12.2021

Customer Service

Key Food Supermarket
02.2020 - 09.2020

Cashier /Assistant Manager

McDonald's
02.2018 - 01.2020

Profesional Truck Driver - Transportation And Logistics

Roadmasters Driving School

Finances - Life Agent, Investment, Mortgage

Primerica, Inc

High School Diploma -

Klein Forest High School