Christian Silva

• Inspected tow truck and related equipment for safety and operational efficiency.
• Maintained records of service calls and completed work orders.
• Performed routine maintenance on the tow truck such as changing oil, lubricating parts and checking fluid levels.
• Responded to customer inquiries regarding services provided by the company.
• Reported any mechanical issues with the tow truck immediately upon noticing them.
• Conducted daily pre-trip inspections of the tow truck according to established guidelines.
• Cleaned the interior and exterior of the tow truck regularly in order to maintain a professional appearance.
• Ensured that all loads were secured properly before transporting them from one location to another.

• Replaced damaged, missing or defective parts with new and refurbished components.
• Completed full vehicle inspections to check for leaks, damage or other issues of concern.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Inspected and tested equipment to locate worn and damaged parts.
• Inspected vehicles and evaluated condition of systems, equipment, lights and accessories.
• Performed basic electric repairs such as resetting circuit breakers and fitting lighting fixtures.
• Consulted manuals, technical documentation and repair tree charts for further information prior to conducting fixes.

• Changed, rotated and balanced tires on different types of vehicles.
• Replaced damaged, missing or defective parts with new and refurbished components.
• Completed full vehicle inspections to check for leaks, damage or other issues of concern.
• Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
• Tested vehicle components and systems to identify issues.
• Analyzed and located malfunctions in brakes, motors, switches and control systems.
• Completed thorough inspections of vehicles to evaluate damages and develop repair plans.
• Performed safety and emissions inspections.
• Used specialized tools to detect leaks in gas and refrigerant systems.

• Replaced damaged, missing or defective parts with new and refurbished components.
• Completed full vehicle inspections to check for leaks, damage or other issues of concern.
• Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
• Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
• Tested vehicle components and systems to identify issues.
• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
• Analyzed and located malfunctions in brakes, motors, switches and control systems.
• Used specialized tools to detect leaks in gas and refrigerant systems.
• Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
• Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
• Performed preventative maintenance on engines, transmissions, tires and other vehicle systems.
• Disassembled and repaired diesel engines in automobiles, trucks, buses and construction vehicles.
• Used specialty equipment, standard tools, and gauges to complete assessments and repairs.

• Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
• Answered roadside assistance calls for tows and other vehicle support.
• Secured vehicle to tow truck and checked all attachments for safe operation.
• Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.
• Operated with safety and skill to avoid accidents and delays.
• Fastened chains, straps, covers and binders to secure load during transit.
• Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.

• Supervised and trained mechanics in the proper use of tools, procedures, and safety protocols.
• Maintained records of service requests and completed work orders.
• Ensured that all mechanical operations were performed in accordance with established standards.
• Inspected vehicles for signs of wear or damage.
• Diagnosed vehicle problems accurately and efficiently.
• Scheduled preventative maintenance services for customers' vehicles.
• Created detailed reports of repair estimates for customers' approval prior to performing any work.
• Generated purchase orders for parts used in repairs or replacements.
• Enforced shop policies regarding customer service and employee performance expectations.
• Assisted in troubleshooting complex mechanical issues when needed.
• Provided technical support to staff members when questions arose during repair processes.
• Developed strategies to improve efficiency within the shop environment.
• Resolved customer complaints related to vehicle repairs or services provided.
• Planned workflow schedules for technicians based on their skill level and availability.
• Reviewed invoices from vendors for accuracy before approving payment.
• Organized training sessions for new employees on shop policies, procedures, and safety regulations.
• Conducted regular audits of equipment condition and maintenance needs.
• Used vehicle component knowledge to diagnose issues and perform maintenance and repairs.
• Managed team of 10 personnel focused in the shop and the field.
• Computed estimates and actual costs of materials, labor or contractors.
• Focused on safety and efficiency when using tools, equipment and gauges.
• Monitored work areas to prevent or correct unsafe conditions or violations of safety procedures.
• Trained, coached and supported staff members to maximize productivity.
• Operated variety of instruments, equipment and power tools to reduce accidents and malfunctions.
• Trained and mentored employees in procedures and performance improvement strategies.
• Conferred with management to coordinate work activities or identify needed resources.
• Implemented workplace safety protocols to minimize accidents and incidents.
• Conducted or arranged for worker training in safety, repair and maintenance techniques to increase safety awareness.
• Worked with management and union worker representatives to coordinate work activities or resolve employee grievances.
• Requisitioned materials and supplies, tools or replacement parts.
• Inspected products to verify conformance to specifications.
• Trained and monitored employees to teach daily tasks and improve performance.
• Delivered positive reinforcement and constructive criticism for employee work efforts.
• Oversaw workforce schedules and allocated resources in order to achieve project goals.
• Established and enforced clear safety policies to protect workers from injury.

starting in 1987 I was trained to operate a light to medium duty tow truck to tow broken down vehicles and to recover crashed vehicles safely,also got in to heavy duty recovery.

• Fastened chains, straps, covers and binders to secure load during transit.
• Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
• Maintained telephone and radio contact with supervisor to receive delivery instructions.
• Secured vehicle to tow truck and checked all attachments for safe operation.
• Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
• Answered roadside assistance calls for tows and other vehicle support.
• Prevented waste when transferring materials between transport containers and processing equipment.
• Operated with safety and skill to avoid accidents and delays.