Christian Smith
Carmax
Fredericksburg,VA
9
years of professional experience
Results-driven Mechanical Technician with expertise in mechanical troubleshooting and preventive maintenance at CarMax. Proven ability to diagnose and resolve complex mechanical issues, ensuring quality compliance and safety. Strong communication skills enhance teamwork and customer satisfaction, contributing to efficient repair processes and organized work environments. Good with customers have a lot of customer service experience from my previous retail jobs.
Work History
Mechanical Technician
8 Years 11 Months- Diagnosed mechanical issues using shop diagnostics and visual inspections.
- Repaired brakes, steering, suspension, and drivability concerns following CarMax reconditioning standards.
- Performed routine maintenance, fluid services, and safety checks on pre-owned vehicles.
- Documented repairs accurately in repair orders and inspection systems.
- Inspected vehicles for quality compliance before release to sales.
- Maintained clean, organized work area while following shop safety procedures.
- Supported parts selection and installation for efficient repair completion.
- Resolved mechanical issues using both technical and manual skills.
- Assembled and disassembled equipment to perform repairs and maintenance.
- Frequently diagnosed mechanical problems and determined how to correct issues.
Store Associate
11 Months- Assisted customers with product location, purchases, and basic service questions.
- Stocked merchandise, recovered sales floor, and maintained organized department displays.
- Processed register transactions accurately while following cash handling procedures.
- Replenished shelves from backroom inventory and checked product availability.
- Supported fitting room and sales floor cleanliness to improve shopping experience.
- Received, unpacked, and tagged incoming freight for timely merchandise placement.
- Communicated with team members to complete opening, closing, and merchandising tasks.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Stocker
8 Years 11 Months- Stocked merchandise onto shelves, endcaps, and displays using Walmart stocking procedures.
- Verified inventory locations and rotated products to maintain proper freshness and organization.
- Unloaded freight and moved pallets with pallet jack and cart equipment safely.
- Replenished high-traffic areas to support consistent product availability for customers.
- Zoned aisles and straightened merchandise to maintain clean, shoppable sales floor conditions.
- Checked labels, dates, and packaging for accuracy before placing items on shelves.
- Assisted with backroom organization by sorting freight and staging items by department.
- Responded to customer questions and directed shoppers to correct product locations.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
Education
High School Diploma
Skills
Mechanical troubleshooting
Preventive Maintenance
Equipment installation
Equipment troubleshooting
Safety protocols
Quality inspection
Machine setup
Mechanical repairs
Parts replacement
Timeline
Store Associate
Academy Sports Outdoors
03.2024 - 02.2025Read More
Mechanical Technician
Carmax
11.2017 - CurrentRead More
Stocker
Walmart
11.2017 - 2018Read More
Potomac High School
High School Diploma
Read More