Results-driven Security Supervisor with a strong background in surveillance monitoring and incident response. Proven ability to train teams and ensure compliance, contributing to a safer environment for all.
Overview
8
8
years of professional experience
Work History
Security Supervisor
Professional Charter Solutions
Bronx, NY
05.2022 - 05.2025
Performed safety and emergency evacuations for parents and students needs and incidents.
Performed physical security duties such as monitoring surveillance equipment, patrolling the building, and conducting perimeter checks.
Supervised daily security operations to ensure safety and compliance.
Trained team members on security protocols and emergency procedures.
Monitored surveillance systems to detect and respond to incidents.
Shift Supervisor
Starbucks
New York, NY
11.2017 - 05.2022
Provided exceptional customer service by resolving complaints promptly and effectively.
Ensured compliance with health and safety standards in food preparation areas.
Managed inventory levels and ordered supplies to maintain stock availability.
Trained and mentored new baristas on customer service and beverage preparation.
Communicated clearly with employees regarding job duties, expectations, and policies.