Christian Sykes
Summary
Dynamic IT professional with a robust skill set tailored for modern business solutions. Proficient in cloud computing, virtualization, and containerization technologies, ensuring scalable and agile infrastructure. Competent with cybersecurity methodologies, adept at threat detection, incident response, and implementing robust defense strategies to safeguard digital assets.
Overview
10
10
years of professional experience
Work History
I.T Consultant
Independent Contractor
Philla, PA
04.2021 - Current
- WiFi and network configuration, encompassing both installation and optimization to enhance organizational connectivity and productivity.
- Managing & changing process priority with linux.
- Controlling file & directory permissions
- Layer 1 and Layer 2 network installation
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Tested and calibrated instruments to ensure accuracy and reliability of data.
- Utilize rsyslog Logging Daemon to analyze events on specified endpoints
I.T Analysts
Creative Solutions & Innovations
Philla, PA
09.2017 - 02.2021
- Developed and implemented IT solutions to streamline business processes.
- Created detailed technical specifications for software applications.
- Log and track user requests and incidents in a ticketing system.
- Prioritize and categorize tickets based on urgency and impact.
- Performed regular system audits of all network resources to ensure compliance with corporate security policies.
- Analyzed system risk to identify and implement appropriate security countermeasures.
CAE- Technical Support Tier 1
Comcast
Philla, PA
09.2014 - 04.2016
- Network Troubleshooter: investigate and resolve network connectivity issues, manage features in IMS and BTS switches, and troubleshoot problems at both Layer 1 and Layer 2 of the network stack.
- Network Health Analyst: utilize monitoring tools to assess device health and RF signal quality, swiftly detect anomalies, and ensure the network operates smoothly.
- Configuration Specialist: Identifying and fixing network configuration anomalies from modem to Internet backbone.Design and deploy specialized configuration files for gateway modems.
- Performance Analyst: Employ command-line tools to analyze packet loss and latency, as well as diagnose and rectify performance degradation issues across network links, including mismatches in duplex and speed settings.
Skills
- Performance Testing
- Hardware Diagnostics
- Application Installations/ Security
- Product Troubleshooting
- Access Control
- Risk Mitigation
- DHCP/DNS Ethernet and Firewall Proficient
- Appointment Scheduling
- Incident Response
- Telecommunications Systems
- Forensic analysis
- Compliance Monitoring
Timeline
I.T Consultant
Independent Contractor
04.2021 - Current
I.T Analysts
Creative Solutions & Innovations
09.2017 - 02.2021
CAE- Technical Support Tier 1
Comcast
09.2014 - 04.2016
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