Christian Terry
Washington D.C.,MD
Summary
Service-driven Head Bartender drawing from broad knowledge of cocktails, craft beers and ciders to provide targeted, customer-oriented service. Detailed inventory manager, coordinating product stocking and shipments. Team-oriented leader with clear communication and collaborative approach to workplace administration. Having worked in may well-established DC tourist locations offer an array of knowledge of the area
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Bartender
RPM ITALIAN
10.2022 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Dedicated 15 hours to NYE event which include over $30,000 in revenue
Server
RPM Italian
10.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Served VIP such as Ceelo Green and NFL Star Stefon Diggs as regulars
Bartender Supervisor
Whiskey Charlie
08.2021 - 10.2022
- Contributed to menu development by suggesting innovative cocktail recipes based on market trends and customer preferences.
- Streamlined bar operations for increased efficiency by implementing new inventory management systems.
- Increased overall revenue with creative drink promotions and themed events.
- Improved staff performance through comprehensive training programs and regular feedback sessions.
- Reduced waste and costs by closely monitoring inventory levels and implementing proper storage techniques.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Bartender
POV Rooftop Bar
08.2019 - 08.2021
- Lead a small team of servers/bartenders during the height of POV in 2019
- assisted in cocktail curation that led to the success of POV
- Processed all guest drink and food requests.
- Greeted guests and determined the number in their party to efficiently seat according to business needs.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Followed strict recipes and drink measurements to minimize product used.
- Obtained cash bank and stocked service bar to prepare for operation.
Bartender/Server
The Old Ebbitt Grill
12.2019 - 03.2021
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Host Manager
The Capital Grill
03.2019 - 08.2019
- Greeted guests, seated guest, designed menus formats including the format that is still used in 2021
- Answers telephone calls/questions and accepts reservations following company policies and procedures
- Handles initial contact with VIPs and guests with special needs
- Communicates effectively with all guests, co-workers, and management
- Maintains constant awareness of the entire dining room/bar areas.
Education
Bachelor of Business, Psychology -
McDaniel College Private Institution
Westminster, MD01.2022
Skills
- Suggestive Selling
- Preparing Garnishes
- Employee Coaching
- Inventory Control
- Food Running
- Ordering Supplies
- Staff Management
Certification
- ABC Manager’s License (ABRA)
- TIPS Alcohol Awareness
- Public Trust Clearance
- CI/TY Certified
References
Available Upon Request
Timeline
Lead Bartender
RPM ITALIAN
10.2022 - Current
Server
RPM Italian
10.2022 - Current
Bartender Supervisor
Whiskey Charlie
08.2021 - 10.2022
Bartender/Server
The Old Ebbitt Grill
12.2019 - 03.2021
Bartender
POV Rooftop Bar
08.2019 - 08.2021
Host Manager
The Capital Grill
03.2019 - 08.2019
Bachelor of Business, Psychology -
McDaniel College Private Institution
Similar Profiles
Paris LopezParis Lopez
Lead Hostess at RPM ItalianLead Hostess at RPM Italian
Quinn SchroederQuinn Schroeder
Server at RPM ItalianServer at RPM Italian
Brandon BracamontesBrandon Bracamontes
Busser at RPM ItalianBusser at RPM Italian
Connie KeetonConnie Keeton
Administrative Assistant at McKnight PediatricsAdministrative Assistant at McKnight Pediatrics
COMFORT VANDICOMFORT VANDI
Senior Business Systems Analyst at Quality Systems Management, IncSenior Business Systems Analyst at Quality Systems Management, Inc