Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness and ability to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Magic Kingdom, QSR/Stocker
Disney
10.2022 - Current
Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Addressed and resolved customer service issues to establish trust and increase satisfaction.
Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.
Carrabba’s Italian Grill, Server/Bartender
Bloomin’ Brands
02.2020 - 08.2022
Skilled at working independently and collaboratively in a team environment.
Self-motivate, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situation.
Worked well in a team setting, providing support and guidance.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Bussed and reset tables to keep dining room and work areas clean.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Explained menu items and suggested appropriate options for food allergy concerns.
Sales Associate
Express Clothing
11.2018 - 10.2019
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Engaged with customers to build rapport and loyalty.
Server
Rumors Sports Bar And Grill
06.2014 - 08.2019
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Sales Associate
Victoria Secret
07.2012 - 01.2013
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Dishwasher / Assistant Food Runner
@siam Thai Cuisine
11.2011 - 05.2012
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Followed supervisor instructions to complete tasks on time.
Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Stepped into additional roles during busy times to boost coverage of important stations.