Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christian Thornton

Clermont,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness and ability to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Magic Kingdom, QSR/Stocker

Disney
10.2022 - Current
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.


Carrabba’s Italian Grill, Server/Bartender

Bloomin’ Brands
02.2020 - 08.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivate, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situation.
  • Worked well in a team setting, providing support and guidance.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Sales Associate

Express Clothing
11.2018 - 10.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.

Server

Rumors Sports Bar And Grill
06.2014 - 08.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Sales Associate

Victoria Secret
07.2012 - 01.2013
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Dishwasher / Assistant Food Runner

@siam Thai Cuisine
11.2011 - 05.2012
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Followed supervisor instructions to complete tasks on time.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Stepped into additional roles during busy times to boost coverage of important stations.

Education

GED -

Coral Glades High School
Coral Springs, FL
06.2011

Skills

  • Cash Register Operation
  • Customer Service
  • Stocking and Replenishing
  • Excellent People Skills
  • Multitasking Strengths
  • Listening Skills
  • Teamwork and collaboration
  • Maintaining Clean Work Areas
  • Food Preparation and Safety
  • Wine Service
  • Company Culture and Values
  • Issue Resolution
  • Safety Procedures
  • Critical Thinking
  • Guest Satisfaction
  • Food and Beverage Service
  • Verbal and Written Communication
  • Public Interaction

Timeline

Magic Kingdom, QSR/Stocker

Disney
10.2022 - Current

Carrabba’s Italian Grill, Server/Bartender

Bloomin’ Brands
02.2020 - 08.2022

Sales Associate

Express Clothing
11.2018 - 10.2019

Server

Rumors Sports Bar And Grill
06.2014 - 08.2019

Sales Associate

Victoria Secret
07.2012 - 01.2013

Dishwasher / Assistant Food Runner

@siam Thai Cuisine
11.2011 - 05.2012

GED -

Coral Glades High School
Christian Thornton