Christian Toppin

Team Member

McDonald's Fast Food Restaurant

09.2023 - Current

Greet customers entering store and responded promptly to customer needs.
Welcome customers and helped determine their needs.
Work flexible schedule and extra shifts to meet business needs.
Operate cash register for cash, check, and credit card transactions with excellent accuracy levels.
Build relationships with customers to encourage repeat business.
Restock and organized merchandise in front lanes.
Exceed productivity goals through consistent attention to detail and organization during busy shifts.
Ensure compliance with company policies and procedures while processing transactions efficiently.
Answer questions about store policies and addressed customer concerns.
Enhance customer satisfaction by providing efficient and accurate cash transactions.
Work closely with shift manager to solve problems and handle customer concerns.
Mentoring new employees on cashier duties and best practices, improving overall staff performance.
Adapt quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Maintain current knowledge of store promotions and highlighted sales to customers.
Work with floor team and managers to meet wide range of customer needs.
Learn duties for various positions and provided backup at key times.
Handle cash with high accuracy and took care to check bills for fraud.
Perform cash, card and check transactions to complete customer purchases.
Upselling additional products and services to customers, increasing revenue.
Improve transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
Take orders, prepared meals, and collected payments.
Work front counter, drive-thru and other areas.