Summary
Skills
Education
Timeline
Work History
Overview
Generic

Collette Lezama

Zephyrhills

Summary

Dynamic Executive Assistant with a proven track record of enhancing the success of C-level executives across diverse industries, including healthcare, digital, food retail, manufacturing, and consulting. Possessing a high level of confidentiality and expertise in building strong relationships and maintaining productive partnerships while delivering exceptional administrative support to achieve professional goals. Core competencies include relationship building, workflow optimization, mentoring, and navigating ambiguity in high-pressure environments. Recognized for a proactive mindset, sound judgment, and a commitment to continuous improvement, consistently delivering well-organized precision in managing high-volume workloads amidst rapid change.

Skills

  • C-Suite Executive support
  • Problem-solving
  • Calendar management
  • MS office suite
  • Email management
  • Expense reporting
  • Time management
  • Critical thinking
  • Detail Oriented
  • Global Travel arrangements
  • Customer Service-oriented
  • Confidentiality
  • Relationship building
  • Resourceful
  • Reliable and responsible
  • Confidentiality
  • Honest and dependable

Education

Master of Science - Business Management and Leadership

Argosy University
Tampa, FL
06.2015

Bachelor’s Degree - Fine Arts with concentration in Ceramics, Minors in Art History and Psychology

University of Florida
Gainesville, FL
08.1992

Timeline

Executive Assistant

Suncoast Center
11.2024 - Current

Caregiver

Family Member Who Experienced a Stroke.
05.2023 - 07.2024

Executive Assistant

McKinsey and Company
11.2017 - 04.2023

Executive Assistant

Custom Manufacturer and Engineering (CME)
10.2016 - 07.2017

Master of Science - Business Management and Leadership

Argosy University

Bachelor’s Degree - Fine Arts with concentration in Ceramics, Minors in Art History and Psychology

University of Florida

Work History

Executive Assistant

Suncoast Center
11.2024 - Current
  • Providing high-level administrative support to the CEO & President, and three C-suite, ensuring smooth day-to-day operations in a dynamic behavioral health environment.
  • Managing four complex executive calendars, scheduling meetings, coordinating travel arrangements for nine teams, and processing detailed expense reports in accordance with healthcare compliance standards.
  • Spearheading project management efforts by organizing, prioritizing, and tracking initiatives across departments, supporting organizational goals in mental health | substance use services.
  • Preparing to date 36 agendas, taking 36 detailed minutes, and ensuring follow-up on action items for monthly and quarterly critical leadership meetings, including the Board of Trustees, Executive Audit Committee, Quality Improvement Committee, and Managers Meetings.
  • Co-leading the Social Committee, creating staff engagement initiatives to improve morale, promote collaboration, and support staff retention in a high-stress healthcare setting.
  • Drafting, proofreading, and distributing internal and external communications, maintaining and updating Policy & Procedure manuals and Human Resource documentation in alignment with industry regulations, funder requirements, and accreditation standards.
  • Develop and maintain tracking systems for internal department updates, external community and board relations, HR for staff time off, and financial department overtime usage.

Caregiver

Family Member Who Experienced a Stroke.
05.2023 - 07.2024

Executive Assistant

McKinsey and Company
11.2017 - 04.2023
  • Provided support to associate partners in delivering exceptional client service across an 80-client portfolio and 8 client teams.
  • Facilitated seamless internal and client interactions by scheduling meetings, managing calendars, and coordinating all aspects of client meetings and workshops.
  • Assisted four associate partners, one director, and 17 managers in exceeding business objectives, including McKinsey Transformation, a consulting initiative influencing client business models, sectors, cultural shifts, and organizational digital evolutions.
  • Orchestrated approximately 80-100 biannual performance management meetings, resolving calendar conflicts with a focus on fostering work-life equilibrium.
  • Streamlined professional development of employees, driving promotion from Engagement Managers to Associate Partners and eventually Partners within the organization.
  • Successfully managed seamless operation of Associate Partners' daily activities, servicing approximately 80+ clients and proactively eliminating conflicts.
  • Laid-off due to restructuring.

Executive Assistant

Custom Manufacturer and Engineering (CME)
10.2016 - 07.2017
  • Supported for CEO and President, HR, and Legal. Maintained legal, proprietary records, patent archives, corporate organizational charts, and company directory. Managed four complex calendars.
  • Conducted research, analysis, documentation, record to produce 49 weekly, monthly, quarterly, annual reports, and presentations. Internal and external stakeholder communication.
  • Project management by strategizing, prioritizing, organizing tasks, leveraging tools- Gantt charts. Coordinating travel, accommodations, submitting expense reports, streamlined recruitment by organizing interviews, onboarding, offboarding, mentoring.
  • Revamped and updated employee handbooks for OSHA compliance and coordinated compliance training across all levels. Ensuring efficient operations and compliance.
  • Directed improvements in employee experience and cost efficiencies through active participation in the Rapid Improvement Program committee.

Overview

9
9
years of professional experience

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Collette Lezama