Summary
Overview
Work History
Education
Skills
Timeline
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Christian Tuazon

Surprise,AZ

Summary

Hardworking and adaptable individual with a strong foundation in HVAC systems, customer service, and technical problem-solving. Recognized for the ability to quickly understand new concepts and adapt to changing environments, with a thoughtful approach to both independent and collaborative work. My experience has taught me the value of clear communication, patience, and staying calm under pressure. Passionate about fostering personal and professional advancement, eager to add value to any team or community involvement.

Overview

9
9
years of professional experience

Work History

R&O HVAC SUB AMP/Technical Lead

Airforce
Washington, DC
05.2017 - Current
  • Enhanced work processes through effective leadership and training initiatives.
  • Collaborated with teams to identify and explore new opportunities.
  • Diagnosed and repaired HVAC components, including heat pumps and air conditioning systems.
  • Reviewed budgets and subcontractor estimates for accuracy and relevance to project scope.
  • Implemented solutions for project risks, achieving quality standards and timeline objectives.

Boba Barista

Tea Do
Annandale, VA
06.2022 - 09.2023
  • Managed daily morning rush of customers, delivering efficient and calm service.
  • Maintained composure during high-volume service periods and special events.
  • Provided exceptional service to large volumes of customers daily.
  • Presented menus to patrons, addressing inquiries and making informed recommendations.
  • Executed opening and closing checklists, ensuring smooth business operations.
  • Demonstrated enthusiasm and expertise regarding tea menu and products.

Barista

Dunkin' Donuts
Surprise, AZ
04.2017 - 07.2017
  • Prepared and served coffee, espresso drinks, blended coffees, and teas to ensure customer satisfaction.
  • Followed health, safety, and sanitation guidelines to achieve compliance during state inspections.
  • Assisted store manager with recruitment, interviewing, and hiring of baristas to enhance team performance.
  • Trained new employees on operational procedures while modeling duties for front and back house positions.
  • Resolved customer concerns effectively to uphold brand loyalty.
  • Maintained highest standards of conduct and service to reinforce company reputation.

Food Service Team Member

Poke Bar
Surprise, AZ
10.2016 - 02.2017
  • Monitored staff performance and service standards to ensure consistent, positive customer experiences.
  • Oversaw food service operations to maintain clean, tidy, and sanitized facilities according to guidelines.
  • Collaborated with server trainees to address and resolve customer concerns promptly.
  • Responded swiftly to customer inquiries and escalated significant issues to management.
  • Provided detailed insights into menu items to assist customers with questions.
  • Executed various food service duties to support operational efficiency.

Education

Bachelor of Science - Engineering (Pre-Engineering)

Embry-Riddle Aeronautical University
Arizona Prescot
05-2028

High School Diploma -

Shadow Ridge High School
Surprise, AZ
05.2017

Skills

  • Project Management
  • Ladder Logic
  • Cross-Disciplinary Collaboration
  • Technical Problem-Solving
  • Mentoring and Training
  • Design Optimization
  • Written and Verbal Communication Skills

Timeline

Boba Barista

Tea Do
06.2022 - 09.2023

R&O HVAC SUB AMP/Technical Lead

Airforce
05.2017 - Current

Barista

Dunkin' Donuts
04.2017 - 07.2017

Food Service Team Member

Poke Bar
10.2016 - 02.2017

Bachelor of Science - Engineering (Pre-Engineering)

Embry-Riddle Aeronautical University

High School Diploma -

Shadow Ridge High School

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