Christian Umlauf
Las Vegas,NV
Summary
High-energy Restaurant management professional offers proven skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success.
Overview
11
11
years of professional experience
Work History
Assistant General Manager
Prime Steakhouse
Bellagio Resort
08.2022 - Current
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability for a $34m restaurant.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
General Manager
Mirage Hotel & Casino
CPK, AGM Stack, AGM Otoro
08.2017 - 08.2022
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
General Manager
Andiamo Steakhouse
The D Casino
12.2012 - 08.2017
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Education
Business Administration And Management
Canisius College
Buffalo, NYHigh School Diploma -
West Seneca East Senior High School
West Seneca, NY09.1992
Skills
- Team leadership expertise
- Workflow Coordination
- Employee Scheduling
- Training and development background
- Employee Relations
- Business Development
- Business operations knowledge
- Staff Management
- Budgeting expertise
- Sales Forecasting
Timeline
Assistant General Manager
Prime Steakhouse
08.2022 - Current
General Manager
Mirage Hotel & Casino
08.2017 - 08.2022
General Manager
Andiamo Steakhouse
12.2012 - 08.2017
Business Administration And Management
Canisius College
High School Diploma -
West Seneca East Senior High School