Christian Valdes
Hialeah,FL
Summary
Aviation professional with proven track record in precise and safe aircraft fueling operations. Known for consistent adherence to safety standards and effective communication with team members to ensure seamless ground operations. Highly adaptable to changing work environments, ensuring reliability and teamwork in high-pressure situations.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Advance Auto Parts
Hialeah, FL
05.2020 - 08.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Customer Service Representative
The Home Depot Inc
Hialeah, FL
10.2022 - 11.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Electrical Associate
Lowes Home Improvment
Hialeah, FL
12.2023 - 07.2024
- Provided friendly and professional customer service.
- Assist customers with locating and handling merchandise
- Down stock merchandise by looking for empty areas on shelves and replenishing supplies
- Process orders and deliveries accurately so customers receive merchandise as expected and on time
- Cross-functionally train in other areas of the store to help deliver the best customer service .
Aircraft Fueler
Swissport Fueling
Miami, FL
09.2024 - Current
- Drove fuel trucks, hydrant carts and stationary carts to complete work.
- Kept equipment clean and functional with regular inspections and upkeep.
- Fueled airline equipment according to exact work orders.
- Completed documentation for work completed and fuel transferred or materials used.
- Promoted a safe work environment by constantly wearing appropriate protective gear and following established safety procedures.
- Provided superior customer service to pilots, crew members, and airport personnel during the refueling process.
- Maintained accurate records of all fuel transactions to ensure proper billing and inventory management.
Education
No Degree -
Miami Dade College
Miami, FLHigh School Diploma -
Mater Academy Charter Middle/High School
Hialeah, FL08.2019
Skills
- Fuel storage management
- Fuel handling expertise
- Communication and coordination
- Work area cleanliness
- Critical thinking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Aircraft Fueler
Swissport Fueling
09.2024 - Current
Electrical Associate
Lowes Home Improvment
12.2023 - 07.2024
Customer Service Representative
The Home Depot Inc
10.2022 - 11.2023
Retail Sales Associate
Advance Auto Parts
05.2020 - 08.2022
No Degree -
Miami Dade College
High School Diploma -
Mater Academy Charter Middle/High School