Goal-oriented sales consultant successful at closing sales and satisfying customers. Stays on top of changes in marketing, customer purchasing and service standards. Continuously meets and exceeds sales objectives. Creative in overcoming obstacles and satisfying challenging customers
Overview
4
4
years of professional experience
Work History
Kia Brand Specialist
Jim Ellis Kia of Kennesaw
Kennesaw, GA
09.2020 - Current
Participated in weekly team meetings to discuss goals and strategies.
Developed strong rapport with customers to drive repeat business.
Handled customer complaints professionally and efficiently.
Assisted customers in selecting products, providing excellent service.
Explained differences between models to clients, comparing and discussing capabilities and features.
Showcased vehicle features and took customers on test drives in local area.
Checked purchased vehicles at delivery time for damage and completed remaining preparations.
Educated customers about sales processes, warranty requirements and service standards.
Responded to inquiries from potential customers via email and telephone.
Followed up with customers to build long-term relationships and successful referrals.
Negotiated prices with customers to maximize profits while ensuring customer satisfaction.
Quick Lube Technician
Jim Ellis Kia of Kennesaw
Kennesaw, GA
09.2020 - 09.2021
Tested batteries for cold cranking amps rating and specific gravity level.
Adhered to company policies and safety regulations while performing duties.
Maintained accurate records of all services rendered using computer software programs.
Assisted with the ordering of parts for repairs when necessary.
Kept shop area clean and organized throughout the day.
Replaced air filters in accordance with manufacturer's specifications.
Checked fluid levels of power steering, brake fluids, engine coolants, transmission oils and windshield washers.
Performed oil changes, tire rotations, and other preventative maintenance services on customer vehicles.
Valet Parking Attendant
12 Oaks Services LLC
Kennesaw, GA
12.2019 - 09.2020
Responsible for keeping track of all incoming and outgoing vehicles from the lot.
Ensured customer satisfaction by providing friendly, courteous service.
Transported vehicles between various locations as needed.
Monitored parking lot to ensure that vehicles were parked correctly.
Adhered to all local traffic laws when driving customer's vehicles.
Notified management of any damage or issues with customer's vehicles immediately after inspection was completed.
Followed company safety procedures while operating motor vehicles.
Observed safety protocols at all times while performing job duties.
Cleaned up litter in designated areas as needed throughout shift.
Education
High School Diploma -
Woodstock High School
Woodstock, GA
06-2019
Skills
Cold-calling
Sales closing
Price Negotiation
Appointment Scheduling
Building rapport
Email and Telephone Etiquette
Customer Service
Follow-up skills
Relationship Building
Languages
Spanish
Elementary
Timeline
Kia Brand Specialist
Jim Ellis Kia of Kennesaw
09.2020 - Current
Quick Lube Technician
Jim Ellis Kia of Kennesaw
09.2020 - 09.2021
Valet Parking Attendant
12 Oaks Services LLC
12.2019 - 09.2020
High School Diploma -
Woodstock High School
Similar Profiles
Clayton HaysClayton Hays
Pre-Owned Sales Manager at Jim Ellis Volkswagen Of KennesawPre-Owned Sales Manager at Jim Ellis Volkswagen Of Kennesaw