Christian Vela
Mesquite
Summary
High-energy Office Admin with proven leadership, critical thinking and project management abilities gained during 2-year administrative career. Experienced in managing clerical requirements of Topgolf Dallas Park Ln office and highly responsive to dynamic business conditions. Smoothly organize resources to keep teams efficient and achieve daily targets.
Overview
6
6
years of professional experience
Work History
Lead Office Administrator
Topgolf
07.2024 - Current
- Co-managed payroll for 300+ employees using Work Day, ensuring timely and error-free processing for the Dallas location
- Led employee onboarding and I-9 verification using Phenom and E-Verify, reducing new hire processing time
- Managed invoicing through CrunchTime, Coupa and Docuware, ensuring all transactions were processed correctly
- Built and maintained personnel files for all employees, ensuring data was organized and easily accessible for HR purposes
- Supported financial operations through cash handling, safe counts, change orders, and daily cash reconciliations, ensuring accuracy in financial transactions
- Provided exceptional customer service while resolving customer inquiries and complaints, maintaining a high level of customer satisfaction
- Contributed administrative support to the management team, handling multiple projects and ensuring deadlines were met
Office Administrator
TopGolf
07.2023 - 07.2024
- Kept track of attendance and disciplinary actions for 250+ employees
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Completed bi-weekly payroll for 250 employees.
Team Lead
Topgolf
07.2023 - 07.2024
- Worked different stations to provide optimal coverage and meet production goals.
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
Front of House Associate
TopGolf
07.2022 - 07.2023
- Assigned wait staff to service guests in sections.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Utilized POS system to receive and process food and beverage orders.
Trainer
Chick-fil-A
03.2020 - 07.2023
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Established and maintained quality control standards.
Education
Associate of Science - Integrative Studies- Focus in HR MGMT/ Business
University of North Texas
Denton, TX05-2027
Associate of Arts -
Dallas College
Dallas, TX05-2025
Skills
- Human resources
- Document management
- Scheduling expertise
- Office coordination
- Telephone reception
- Payroll and accounts payable and receivable
Timeline
Lead Office Administrator
Topgolf
07.2024 - Current
Office Administrator
TopGolf
07.2023 - 07.2024
Team Lead
Topgolf
07.2023 - 07.2024
Front of House Associate
TopGolf
07.2022 - 07.2023
Trainer
Chick-fil-A
03.2020 - 07.2023
Associate of Science - Integrative Studies- Focus in HR MGMT/ Business
University of North Texas
Associate of Arts -
Dallas College