christian velardo
Richmond Hill,NY
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
15
15
years of professional experience
Work History
Operations Manager
opus operations
Brooklyn , NY
01.2020 - Current
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Created detailed reports on the performance of individual departments within operations.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Superintendent
ground support services
Brooklyn, Ny
06.2017 - 01.2020
- Planned, managed and coordinated construction activities to ensure timely completion of projects.
- Reviewed project proposals, estimates, schedules and contracts related to the project.
- Ensured that all subcontractors are in compliance with contract documents by conducting regular inspections of their workmanship.
- Collaborated with engineers, architects and other professionals to discuss plans and resolve design issues.
Superintendent
QFS Services
Brooklyn, NY
07.2013 - 06.2017
- Planned, managed and coordinated construction activities to ensure timely completion of projects.
- Monitored work progress to ensure compliance with building codes, safety regulations and quality standards.
- Supervised staff including subcontractors and laborers on assigned projects.
- Provided technical advice for resolving design problems and construction issues.
- Inspected construction sites regularly to detect potential safety hazards and ensure compliance with safety protocols.
- Reviewed project proposals, estimates, schedules and contracts related to the project.
- Ensured that all subcontractors are in compliance with contract documents by conducting regular inspections of their workmanship.
Superintendent
VIP Concierge
Brooklyn, NY
12.2009 - 06.2013
- Monitored work progress to ensure compliance with building codes, safety regulations and quality standards.
- Supervised staff including subcontractors and laborers on assigned projects.
- Communicated effectively with clients regarding project status updates, budgeting concerns and timeline adjustments.
- Negotiated changes or modifications in contracts as needed during the course of a project.
- Maintained accurate records such as daily logs, time sheets, inspection reports, for each project.
- Planned, managed and coordinated construction activities to ensure timely completion of projects.
- Provided technical advice for resolving design problems and construction issues.
- Reviewed project proposals, estimates, schedules and contracts related to the project.
- Developed strategies for cost control, scheduling, quality assurance and problem solving.
- Ensured that all subcontractors are in compliance with contract documents by conducting regular inspections of their workmanship.
Education
Construction Management
Pace University
New York, NY10-2017
GED -
George West High School
Brooklyn, NY04-2005
Skills
Performance monitoring
Maintenance Planning
Logistics Oversight Bilingual
I speak Spanish and English
Workflow Optimization
Workforce Management
Multi-site operations
Schedule Management
Staff Development
Timeline
Operations Manager
opus operations
01.2020 - Current
Superintendent
ground support services
06.2017 - 01.2020
Superintendent
QFS Services
07.2013 - 06.2017
Superintendent
VIP Concierge
12.2009 - 06.2013
Construction Management
Pace University
GED -
George West High School
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