Christian Velazquez
Houston,TX
Summary
- . Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrating a positive attitude to adapt to any situation.
- Supervisor practiced in business and employee management. Bringing 10 years of experience overseeing day-to-day activities and production of goods. Decisive leader and strategic problem solver with excellent communication and planning abilities.
- Highly qualified Operations Manager, successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity.
- Transportation professional known for high standards and results-driven approach. Expertise in coordinating logistics and optimizing transportation processes to ensure timely and efficient deliveries. Strong focus on team collaboration and adaptability in dynamic environments. Skilled in route planning, fleet management, and problem-solving.
Overview
13
13
years of professional experience
Work History
Sr Transportation Coordinator
Crane Worldwide Logistics
03.2023 - Current
- Coordinated 10 carriers under contracts to accomplish daily delivery requirements.
- Continuously outperformed quarterly and yearly financial and profit goals.
- Resolved customer issues related to shipments efficiently while maintaining high levels of satisfaction throughout the resolution process.
- Improved transportation efficiency by streamlining route planning and coordinating schedules.
- Analyzed transportation data to identify improvement opportunities.
- Optimized vehicle utilization through strategic scheduling and efficient load planning methodologies.
- Collaborated with cross-functional teams on supply chain initiatives, ensuring seamless integration of transportation coordination efforts.
- Managed transportation budgets, identifying cost-saving opportunities and making data-driven decisions to optimize spending.
- Negotiated contracts with carriers to secure optimized rates.
- Developed strong relationships with carriers, fostering partnerships that led to improved service levels and reduced costs.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
Operations Supervisor
Selex Delivery
10.2017 - 03.2023
- Managed supply chain and monitored logistics functions for company.
- Trained, mentored and motivated employees to maximize team productivity.
- Evaluated invoices and shipping paperwork for accuracy and compliance.
- Reduced process lags and trained team members on best practices and protocols.
- Built strong operational teams to meet process and production demands.
- Cultivated and strengthened relationships with customers, vendors and internal stakeholders.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
- Completed bi-weekly payroll for 25 employees.
Weekend Shift Manager
Hilton
07.2016 - 10.2018
- Supervising 3-5 man teams at a time and assigning task as needed
- Earned management trust by serving as key holder, responsibly opening and closing store
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests
- Built long-term customer relationships and advised customers on purchases and promotions
- Complete forms in accordance with company procedures. Maintain scheduling pick ups as well as delivery od=f merchandise
- Politely assisted customers in person and via telephone
- Supervise other clerical staff and provide training and orientation to new staff, I was responsible for running weekly and daily reports of the hotel and the financial status of the property
- Instructing personal for daily task and operations
- Scheduling employees for the next week based on occupancy rate
- Earned owners trust by serving as key holder, responsibly opening and closing the property
- Assisting guest with any questions or concerns they might have at the time of check in or during their stay
- Processing payment for guest
- Created and maintained an organized database to develop promotional sales
- Managed Property on a daily basis when called upon.
Delivery Will Call Coordinator
The Home Depot Inc
02.2013 - 09.2017
- Maintained and verified records of time, materials, expenditures and crew activities.
- Enforced strict safety rules and regulations to protect workers and minimize company liability.
- Operated machines and equipment to complete work assignments or to assist workers.
- Planned work assignments and equipment allocations to meet established metrics.
- Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
Assistant Foreman
Mine Service inc
06.2012 - 12.2012
- Determining load weights and checking them against lift capabilities
- Planned material and equipment needs to drive on-time delivery in concert with project schedule.
- Conferred with senior management, owners, contractors and design professionals to discuss project goals and problem solve.
- Managed sites by focusing on safety, operations and productivity.
- Assisting the supervisor with ordering of material
- Completing safety meeting at the beginning of the day with all employees, setting rules and making sure all safety rules were being followed as needed.
Education
Some College (No Degree) - Business Communicatins
Lonestar College
Houston, TXSkills
- Decision Making
- Project Planning
- Administration and Operations
- Data Analysis and Modeling
- Attention to Detail
- Verbal and Written Communication
- Customer Service Management
- Schedule Coordination
- Logistics Oversight
- Performance Management
- Spanish Fluency
- Research and Analysis
- Multitasking and Organization
- Logistics functions
- Supply chain coordination
References
References
Decision making Advanced
Organisational & Time Management Advanced
Conflict Resolution Advanced
Leadership Expert
Strong Communication Skills Advanced
Recruiting Expert
Spanish Native
Theresa Torres
Former Manager
(281) 546-0850
The Home Depot
Jahmaal Porter
Former Colleague
(832) 696-3379
Jose Montenegro
Team Member
(561) 699-4980
Sarah Bryan
(713) 339-1159
sarah.bryan@ymcahouston.org
Languages
Spanish
Native/ Bilingual
Education and Training
true,other
Timeline
Sr Transportation Coordinator
Crane Worldwide Logistics
03.2023 - Current
Operations Supervisor
Selex Delivery
10.2017 - 03.2023
Weekend Shift Manager
Hilton
07.2016 - 10.2018
Delivery Will Call Coordinator
The Home Depot Inc
02.2013 - 09.2017
Assistant Foreman
Mine Service inc
06.2012 - 12.2012
Some College (No Degree) - Business Communicatins
Lonestar College
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