Christian Villars
Jonesborough,Tn
Summary
Dynamic culinary professional with extensive experience in different kitchens, skilled in meal preparation and food safety. Proven ability to enhance dining experiences through meticulous meal presentation and effective collaboration. Adept at training staff and implementing efficient workflows, ensuring high-quality service and customer satisfaction in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Night Cook
the Waters of Johnson City
03.2023 - 10.2025
- Prepared and cooked menu items according to recipes and food safety standards.
- Assisted in maintaining cleanliness of kitchen equipment and workstations.
- Learned proper handling techniques for knives and cooking tools.
- Collaborated with team members to ensure timely meal preparation during meal serving time.
- Prepared and cooked meals according to dietary guidelines and resident preferences.
- Managed kitchen inventory, ensuring availability of fresh ingredients for nightly service.
- Maintained cleanliness and organization of kitchen equipment and workstations to ensure safety standards.
- Assisted in menu planning, incorporating seasonal ingredients to enhance dining experience.
- Trained new staff on food preparation techniques and operational protocols for efficiency.
- Collaborated with team to streamline cooking processes, reducing meal preparation time by improving workflow.
- Implemented feedback from residents to refine menu options, enhancing overall satisfaction with dining services.
- Enhance overall dining experience by consistently producing visually appealing plates that met high standards of presentation.
- Collaborated with other cooks and kitchen staff to ensure smooth operations during busy shifts.
- Collaborated with management to develop cost-effective menus that maximized profit margins without sacrificing quality or taste.
- Handled upwards of 80 residents' worth of dinners and holiday meals with their families, over 100 residents and family members were in attendance for the Christmas dinner.
Prep Cook/BOH Line Cook/BOH Trainer
Kickback Jacks
04.2022 - 03.2023
- Prepared ingredients by chopping, slicing, and measuring for menu items.
- Maintained cleanliness and organization of kitchen workstations to ensure safety standards.
- Assisted chefs in cooking processes, following recipes accurately for consistency.
- Collaborated with team members to streamline food preparation processes for efficiency.
- Executed daily food prep tasks independently while adhering to health regulations.
- Implemented time-saving techniques in food preparation, enhancing overall workflow efficiency.
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
- Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
- Stocked inventory efficiently, enabling seamless transition between meal services.
- Trained and assisted new kitchen staff members.
- Ensured customer satisfaction by paying close attention to dietary restrictions and special requests.
- Supported waste reduction initiatives.
- Played key role in special events; superbowl, college games, ensuring high-quality food production under pressure.
- Facilitated collaborative kitchen environment by supporting chefs with ad-hoc tasks during peak hours.
- Maintained food safety and sanitation standards.
- Measured and mixed ingredients according to precise recipes for best results.managed over 100k in sales in an hour while guiding my half of the line during the busiest portions.
Delivery Driver
DoorDash
05.2021 - 04.2022
- Navigated delivery routes efficiently, ensuring timely and accurate deliveries to customers.
- Operated delivery vehicle while adhering to safety regulations and company policies.
- Maintained vehicle cleanliness and performed routine inspections for optimal performance.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Debit Card Fraud Specialist
Advanced Call Center Technologies LLC
2019 - 2020
- Analyzed transactions to identify patterns indicative of debit card fraud.
- Coordinated with financial institutions to resolve fraudulent claims and recover funds.
- Investigated reported fraud cases, documenting findings for compliance purposes.
- Implemented enhanced monitoring processes to improve detection of suspicious activities.
Credit Card Collection Agent
Advanced Call Center Technologies LLC
2016 - 2018
- Managed outbound calls to collect outstanding credit card payments.
- Developed effective communication strategies to negotiate payment plans with clients.
- Utilized collection software to track accounts and document interactions efficiently.
- Resolved customer inquiries and disputes regarding account balances and payment terms.
- Able to make about 380-450 outbound calls within a regular shift.
Education
High School Diploma -
Dobyns Bennett
Kingsport, TN2016
Skills
- Food safety
- Knife skills
- Sanitation practices
- Allergen awareness
- Customer service
- Active listening
- Critical thinking
- Problem resolution
- Relationship building
- Computer proficiency
Timeline
Night Cook
the Waters of Johnson City
03.2023 - 10.2025
Prep Cook/BOH Line Cook/BOH Trainer
Kickback Jacks
04.2022 - 03.2023
Delivery Driver
DoorDash
05.2021 - 04.2022
Debit Card Fraud Specialist
Advanced Call Center Technologies LLC
2019 - 2020
Credit Card Collection Agent
Advanced Call Center Technologies LLC
2016 - 2018
High School Diploma -
Dobyns Bennett
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